Detail-oriented professional with extensive experience in hospitality, specializing in cleaning techniques and customer service. Demonstrated ability to maintain high standards of cleanliness while effectively managing laundry services and inventory. Committed to enhancing guest satisfaction through efficient time management and a welcoming demeanor. Proven track record of exceeding expectations in both housekeeping and industrial cleaning environments.
Ensured cleanliness of model apartments, sales offices, and common areas.
Executed cleaning and sanitizing tasks, including dusting, vacuuming, mopping, and disinfecting surfaces.
Greeted and assisted guests with professionalism and warmth.
Managed front desk operations, including scheduling appointments and handling inquiries.