SUKRIT SYAL
Area Manager
Edmonton,AB
Summary
Goal-oriented manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Area Manager
Broadstreet Properties
Edmonton, AB
06.2014 - Current
- Managing overall operation of 5 Sites which consists of over 1200 doors
- Oversaw budget planning, strategy development, community outreach for organization.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Working with marketing team and Regional Manager to ensure we have best promotions as per the market
- Completing monthly audit on sites
- Ensuring Sites are filing documents with RTDRS for any outstanding approved limit
- Understanding Market Trends by Mystery sopping competitors
- Hiring and Coaching the new / current staff
- Ensure all customer service concerns are handled in timely manner
- Ensure all new policies and procedures are followed
- De-escalation of situations
Operations Manager
Real Canadian Superstore, Lowblaw
Edmonton, AB
07.2013 - 06.2014
- Responsible for providing leadership in the Department – recognizing and motivating Team Leaders and Team Members
- Responsible for taking care of the Administrative Work of the Department
- Responsible to make sure all the shelves are full all the time for customers to shop and keep the operations running smoothly
- Preparing Schedules & Pay Summary for the staff
- Responsible for keeping the check on Damages / Expired Products and taking measures to minimize the same
- Ensure occupational Safety & Health Act, local health and safety codes and corporate safety / security policies and procedures are met and followed to maintain Quality
- Recruit and select qualified, high energy team members using approved tools and systems
- Train and develop Team Members and Team Leaders in order to achieve operational excellence.
Deputy General Manager
Motherson Air Travel Agencies Ltd
, Noida, India
09.2002 - 02.2013
- Planned and coordinated for construction of the new Resident Facilities
- Preparing the Annual Budget for the Division and taking steps to achieve the targets
- Ensuring Food & Beverage Service and Production is of high quality and as per Company Standards
- Supervised administration, and maintenance of the Resident Facilities for the Guest all over India
- Liaison with all the vendors & suppliers
- Conducting Quality Audits periodically as per the Company Standards to maintain various Certifications
- Monitoring the Costs incurred and taking preventive steps to control and reduce it
- ACHIEVEMENTS
- Successfully completing ARM Designation from REIC (Real Estate Institute of Canada)
- Successfully managed upto 1500 rental apartments throughout South Alberta with Broadstreet Properties
- Promoted as Area Manager within 9 months of joining Broadstreet Properties
- Set up of Branch Offices and new Guest Resident Properties in various Cities in India.
Education
Accredited Property Manager (ARM) -
The Real Estate Institute of Canada
06.2019 - 12.2019
Certified Property Manager (CPM) -
The Real Estate Institute of Canada
08.2022 - Current
Diploma - Hotel Management
Institute of Hotel Management, Under Ministry of Tourism, Government of India
04.1999 - 03.2002
Bachelors - Hotel Management
Indira Gandhi National Open University
Certificate in Travel & Tourism : IATA/UFTAA Basic Foundation Course -
IATA
Diploma - Travel and Tourism
IITC
Skills
Relationship building and management
Additional Information
- RFERENCES Available upon request
Timeline
Certified Property Manager (CPM) -
The Real Estate Institute of Canada
08.2022 - Current
Accredited Property Manager (ARM) -
The Real Estate Institute of Canada
06.2019 - 12.2019
Area Manager
Broadstreet Properties
06.2014 - Current
Operations Manager
Real Canadian Superstore, Lowblaw
07.2013 - 06.2014
Deputy General Manager
Motherson Air Travel Agencies Ltd
09.2002 - 02.2013
Diploma - Hotel Management
Institute of Hotel Management, Under Ministry of Tourism, Government of India
04.1999 - 03.2002
Bachelors - Hotel Management
Indira Gandhi National Open University
Certificate in Travel & Tourism : IATA/UFTAA Basic Foundation Course -
IATA
Diploma - Travel and Tourism
IITC
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