Summary
Overview
Work History
Education
Skills
Languages
Degrees
References
Timeline
ProjectManager

Sukrah Mebude

Hamilton,ON

Summary

Project Manager with 15+yrs of expertise in Financial Services, Government, and Startups Industries. Consistently delivering projects ahead of schedule and under budget, achieving a 30% average reduction in costs. Demonstrated success in boosting customer satisfaction, evidenced by a 60% increase in client retention. Proficient in utilizing tools such as Microsoft Project, Jira, and Slack, along with strategic planning, risk management, and cross-functional team leadership. Leveraging Agile and Scrum methodologies for a 40% improvement in project efficiency. Proven track record of driving multimillion-dollar initiatives to exceed revenue targets by 20%.

Overview

15
15
years of professional experience

Work History

Project Manager

Heels and Tech
02.2023 - Current
  • Strategic Leadership: Orchestrated 5+ large-scale digital initiatives, achieving a 95% success rate
  • Utilized MS Project and JIRA for end-to-end project management
  • Cross-Functional Collaboration: Led a multidisciplinary team of 50+, ensuring 100% on-time delivery of projects over two consecutive years
  • Coordinated efforts via Slack and Microsoft Teams
  • Budget Management: Oversaw a cumulative project budget of N5 billion, maintaining a 98% accuracy rate
  • Employed QuickBooks for financial oversight
  • Risk Mitigation: Proactively identified and resolved 20+ high-impact risks using Risk Management Software, safeguarding projects and ensuring uninterrupted service delivery
  • Stakeholder Engagement: Fostered strategic partnerships with 10+ external agencies, enhancing project scope and increasing resource allocation by 30%
  • Process Improvement: Implemented Agile methodologies, boosting project efficiency by 40% and enhancing team adaptability to changing requirements
  • Training Initiatives: Rolled out quarterly training programs using Zoom, elevating team skill levels and reducing project-related errors by 20%
  • Change Management: Successfully navigated 3 major organizational changes with a 90% positive feedback rate from stakeholders
  • Tracked transitions using Trello

Business Analyst

Phummy Mebson Multibiz Ventures
11.2018 - 01.2023
  • Conducted comprehensive e-commerce analysis, identifying process inefficiencies and optimizing workflows across departments
  • Collaborated with teams to streamline processes, yielding a 20% efficiency boost and cutting order processing time by 15%
  • Analyzed digital marketing data, optimizing campaigns for a 25% traffic increase and 30% higher conversion rates
  • Implemented inventory and order management improvements, reducing stock outs by 25% and boosting customer satisfaction by 20%
  • Conducted user testing for website enhancements, ensuring seamless functionality and positive user experiences

Senior Project Manager

Lagos Internal Revenue Service
03.2010 - 11.2017
  • Digital Transformation Leadership: Spearheaded the shift from manual to digital tax filing, resulting in a 40% increase in timely submissions
  • Utilized JIRA and Confluence for project tracking
  • Stakeholder Collaboration: Fostered strong relationships with 20+ corporate entities, ensuring 95% tax compliance
  • Leveraged Microsoft Teams for effective communication
  • Process Optimization: Reduced tax processing times by 30% through the implementation of Agile methodologies and tools like Visio for process mapping
  • Team Management: Led a team of 15, achieving 100% on-time project delivery for 3 consecutive years
  • Employed Slack for day-to-day team communications
  • Data-Driven Decision Making: Analyzed tax data using Excel and Power BI, leading to the identification of N500 million in additional revenue opportunities
  • Risk Management: Identified and mitigated 50+ potential risks in tax collection processes using risk management software and regular team brainstorming sessions
  • Budget Oversight: Managed an annual project budget of N1 billion, achieving a 98% accuracy rate
  • Utilized QuickBooks for financial tracking
  • Training & Development: Organized quarterly training sessions using Zoom, enhancing team productivity by 20% and ensuring up-to-date knowledge on tax regulations
  • Change Management: Successfully implemented 5 major policy changes within a year, achieving a 90% positive feedback rate
  • Used Trello for tracking feedback and change requests
  • Customer-Centric Initiatives: Launched a new online tax portal, resulting in a 50% increase in user satisfaction
  • Gathered user feedback through SurveyMonkey to continuously improve the platform

Education

Master's of Business Administration -

Ladoke Akintola University of Technology
01.2015

BSc. - Accounting

Olabisi Onabanjo University
01.2005

Skills

  • Project Planning & Scheduling
  • Budgeting & Cost Management
  • Risk Management
  • Resource Allocation
  • Quality Management
  • Waterfall & Agile Scrum Methodologies
  • Change Management
  • JIRA
  • Visio
  • PowerPoint
  • MS Office Suite
  • Confluence
  • Slack
  • Microsoft Teams
  • Zoom
  • MS Project
  • RiskyProject
  • Toggl
  • Google Docs
  • Communication
  • Problem Solving
  • Stakeholder Communication
  • Time Management
  • Team Leadership & Motivation
  • Conflict Resolution
  • Decision Making

Languages

English
Native or Bilingual

Degrees

  • MBA
  • FCTI
  • FCE

References

Available upon request

Timeline

Project Manager

Heels and Tech
02.2023 - Current

Business Analyst

Phummy Mebson Multibiz Ventures
11.2018 - 01.2023

Senior Project Manager

Lagos Internal Revenue Service
03.2010 - 11.2017

Master's of Business Administration -

Ladoke Akintola University of Technology

BSc. - Accounting

Olabisi Onabanjo University

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