Sukhwinder Singh

Fresher

Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Generated reports and logged patient information for reliable records.
Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Verified insurance coverage to prepare for upcoming patient appointments.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Greeted patients and provided required paperwork to facilitate services.
Called patients to confirm scheduled appointments day in advance.
Maintained and updated patient records for accurate, current medical histories.
Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.

Summary