Sukhwinder Singh
Surrey,BC
Summary
Adept Medical Administrative Assistant with a proven track record in enhancing patient satisfaction and streamlining office operations. I excelled in HIPAA compliance and patient care, significantly improving team collaboration and efficiency. Known for a positive attitude and exceptional computer skills, I consistently ensured the accuracy and confidentiality of patient records.
Overview
1
1
Certification
Work History
Medical Administrative Assistant
Fresher
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Generated reports and logged patient information for reliable records.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Greeted patients and provided required paperwork to facilitate services.
- Called patients to confirm scheduled appointments day in advance.
- Maintained and updated patient records for accurate, current medical histories.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Education
MSC - Biotechnology
Punjabi University, Patiala,
Punjab, India09.2005
Skills
- Patient care and confidentiality
- HIPAA compliance
- Patient demographics
- Workflow coordination
- Patient scheduling
- Medical office management
- Appointment scheduling
- Document management
- Positive attitude
- Computer skills
Languages
English
Professional Working
Punjabi
Native or Bilingual
Certification
MSC Biotechnology certificate
Refugee claimant document
Two years valid work permit
SIN
Timeline
MSC Biotechnology certificate
Refugee claimant document
Two years valid work permit
SIN
Medical Administrative Assistant
Fresher
MSC - Biotechnology
Punjabi University, Patiala,
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