Summary
Overview
Work History
Education
Skills
Personality Skills
Volunteer Experience
References
Timeline
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Sukhwinder Singh

Brampton,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Security Officer

Commissionaires
06.2022 - 02.2024
  • Directing visitors to reception and logging their entry to the premises
  • Work closely with local law enforcement agencies to address more significant security issues or incidents and maintain daily reports, log reports, and key-vault reports
  • Interaction with the public, providing assistance and information to visitors or employees
  • Patrolling the premises to monitor for suspicious activities, unauthorized access, or any potential security threats
  • Operating and maintaining a safe and orderly environment with a creative spirit involving diffusing conflicts and enforcing rules and regulations.

Academic Peer Tutor

Georgian College
09.2022 - 03.2023
  • Tutored students in Artificial Intelligence Architecture Design and Implementation
  • Developed and delivered tutoring sessions on Artificial Intelligence topics, including machine learning algorithms, neural networks, and AI data structures
  • Conducted hands-on workshops on AI frameworks such as TensorFlow and PyTorch
  • Worked with students to develop and implement AI projects, guiding best practices and debugging issues.

IT Technician

Omni Security
08.2019 - 11.2021

● Set up and configured various communication devices, desktop workstations, operating systems, and software applications for efficient IT operations.

● Performed comprehensive troubleshooting of computer systems, software, and hardware issues, ensuring seamless technical operations.

● Managed the setup and support for software applications, including Office 365 and Windows, Mac and Linux, maintaining optimal functionality.

● Provided technical support, guaranteeing high levels of user satisfaction to end-users through phone assistance and on-site visits as required.

● Maintained an accurate inventory of hardware, communication devices, and technical products to ensure efficient management and availability of available IT assets.

● Efficiently handled and managed support requests, ensuring prompt resolution of inquiries, technical issues, and service requests.

● Contributed to technical training manuals of daily logs of teamwork in the latest technologies and best practices for IT operations.

● Collaborated closely with management teams to align IT operations with organizational objectives.

Education

Post Graduate Certification in Big Data Analytics -

Georgian College of Applied Arts and Technology
Barrie, Ontario
01.2023

Post Graduate Certification Artificial Intelligence -

Georgian College of Applied Arts and Technology
Barrie, Ontario
01.2022

Bachelors of Science in Computer Science -

Thapar Institute of Engineering And Technology
01.2019

Skills

  • Technical Proficiency: Mastery of hardware, software, and networking systems, including operating systems, hardware components, and common software applications
  • Troubleshooting: Ability to diagnose and resolve technical issues efficiently, analyze problems, identify root causes, and implement solutions effectively
  • Networking: Understanding of network protocols, configurations, and troubleshooting techniques, including TCP/IP, DNS, DHCP, VLANs, routing, and switching
  • Customer Service: Strong interpersonal and communication skills to provide excellent customer support, including the ability to communicate technical information effectively to non-technical users
  • Adaptability and Learning Agility: Being adaptable and open to learning new technologies and methodologies to stay relevant and effective in the role, as IT environments are constantly evolving

Personality Skills

  • Customer Experience: Providing excellent customer service and ensuring customer satisfaction.
  • Team Collaborator: A willingness to work well with others, contribute ideas, and foster a positive team dynamic.
  • Adult: Meeting the minimum legal age requirement to be eligible for the job, as mandated by local laws.
  • Graduation: holding a university degree and diploma in computer science

Volunteer Experience

Placement Member Council, India, Matching students of Post-graduate classes (Computer science) or jobseekers with suitable job opportunities or internships based on their skills, interests, and career aspirations., Maintained records of student or jobseeker placements and outcomes., Cultivating relationships with alumni, industry professionals, and local businesses to expand placement opportunities., Facilitated the course purchasing process, helping students to make transactions using various payment methods, including Visa, Mastercard, and Rupay cards.

References

Available upon Request

Timeline

Academic Peer Tutor

Georgian College
09.2022 - 03.2023

Security Officer

Commissionaires
06.2022 - 02.2024

IT Technician

Omni Security
08.2019 - 11.2021

Post Graduate Certification in Big Data Analytics -

Georgian College of Applied Arts and Technology

Post Graduate Certification Artificial Intelligence -

Georgian College of Applied Arts and Technology

Bachelors of Science in Computer Science -

Thapar Institute of Engineering And Technology
Sukhwinder Singh