Sukhwinder Singh
Scarborough,Ontario
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Industrial Sand Blaster
03.2023 - 06.2023
- Maintained abrasive blasting equipment and performed minor repairs.
- Set up portable sandblasters and maintained clean and safe work zone.
- Determined accurate mixtures and times for sandblasting to meet desired finish.
- Masked, grit blasted or chemically rinsed surfaces to prepare for sandblasting.
- Inspected finished products for quality and adherence to customer specifications.
- Maintained organized work area by cleaning and removing hazards.
Customer Representative
Raja Hair Saloon
01.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Assigned and designated job territories to customer care staff according to performance and history.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Centennial College
04.2024
Skills
- Training Manuals
- Proper Equipment Usage
- High-Pressure Jetting
- Chemical Cleaners
- Maintaining Clean Work Areas
- Project Support
Timeline
Industrial Sand Blaster
03.2023 - 06.2023
Customer Representative
Raja Hair Saloon
01.2022 - 12.2022
High School Diploma -
Centennial College
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