Sukhwinder Pal
Toronto,ON
Summary
Accomplished Security Officer with a proven track record at Paragon Security, specializing in hospital security and emergency response. Expert in surveillance and conflict resolution, I excel in high-pressure environments, ensuring safety and compliance. My strong communication skills and licensed security expertise have significantly enhanced facility operations and safety protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
HENNICK BRIDGEPOINT HOSPITAL
Toronto, Ontario
01.2022 - Current
- Proficient in operating C-CURE software to manage hospital staff ID badge issuance and renewal.
- Experienced in providing assistance to EMS, TFS, and TPS in emergency situations.
- Expertise in maintaining elevator communication systems, and ensuring operational functionality.
- Efficient in recording and maintaining accurate radio logs.
- Skilled in professional email communication to address inquiries and coordinate with hospital teams effectively.
Security Officer
Paragon security/ HENNICK BRIDGEPOINT HOSPITAL
Toronto, Ontario
03.2020 - 10.2020
- Monitored and controlled access to hospital facilities, ensuring that only authorized personnel entered restricted areas.
- Addressed emergency codes during critical situations.
- Conducted regular patrols to deter theft, vandalism, and unauthorized activities within the facility.
- Utilized strong interpersonal skills to de-escalate conflicts and manage stressful situations with tact and professionalism.
- Prepared detailed incident reports, and maintained accurate documentation of daily activities.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Identified suspicious activity to determine appropriate response.
- Assisted in the development and implementation of security policies and procedures.
- Operated communication systems between officers stationed throughout the facility.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Verified photo IDs and tickets to allow guests passage.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Education
High School Diploma -
St Cliar
Toronto, ON04-2019
Skills
- Thorough understanding of hospital emergency codes and procedures
- Licensed under the Private Security and Investigation Act
- Extensive experience in hospital security practices and general security operations
- Proficient in conflict resolution, de-escalation techniques, and handling stressful situations with diplomacy
- Strong interpersonal and communication skills for interacting effectively with the general public, patients, staff, and visitors
- Excellent organizational and prioritization abilities to manage multiple tasks under pressure
- Skilled in surveillance and access control to maintain facility safety, and prevent unauthorized activities
- Comprehensive knowledge of health and safety regulations, including the Occupational Health and Safety Act (OHSA)
- Demonstrated commitment to SHN's safety programs and fostering a positive, ethical, and inclusive work environment
- Familiarity with LEAN principles to enhance departmental operations, and achieve organizational objectives
- High attention to detail in documentation, and compliance with hospital policies and procedures
Certification
- IAHSS certified
- Use of force certified
- MOAB CERTIFIED
- VALID ONTARIO SECURITY LICENSE
- Valid G license
- Social Service Worker Diploma Certification
- First Aid and CPR
Timeline
Security Officer
HENNICK BRIDGEPOINT HOSPITAL
01.2022 - Current
Security Officer
Paragon security/ HENNICK BRIDGEPOINT HOSPITAL
03.2020 - 10.2020
- IAHSS certified
- Use of force certified
- MOAB CERTIFIED
- VALID ONTARIO SECURITY LICENSE
- Valid G license
- Social Service Worker Diploma Certification
- First Aid and CPR
High School Diploma -
St Cliar
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