Sukhwinder Kaur
Edson,AB
Summary
Dynamic leader with proven success at Tim Hortons, enhancing team productivity and customer satisfaction. Expert in staff management and customer service, adept at training and mentoring teams for peak performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
05.2023 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
Petro-Canada
09.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Programing
Lambton College
Toronto, ON12-2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
Punjabi
Professional Working
Certification
food certificate
food handler certificate
sukh
Timeline
Supervisor
Tim Hortons
05.2023 - 07.2024
Cashier
Petro-Canada
09.2022 - 05.2023
Bachelor of Science - Programing
Lambton College
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