Summary
Overview
Work History
Education
Skills
Languages
Certification
food handler certificate
Timeline
Generic

Sukhwinder Kaur

Edson,AB

Summary

Dynamic leader with proven success at Tim Hortons, enhancing team productivity and customer satisfaction. Expert in staff management and customer service, adept at training and mentoring teams for peak performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
05.2023 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Cashier

Petro-Canada
09.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Science - Programing

Lambton College
Toronto, ON
12-2022

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Languages

Punjabi
Professional Working

Certification

food certificate

food handler certificate

sukh

Timeline

Supervisor

Tim Hortons
05.2023 - 07.2024

Cashier

Petro-Canada
09.2022 - 05.2023

Bachelor of Science - Programing

Lambton College

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Sukhwinder Kaur