Sukhwinder Kaur
Surrey,BC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Certified Assistant Manager
7-Eleven
08.2018 - 05.2023
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Orchestrated positive customer experiences by overseeing every area of store operations.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Effectively supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed overstocking, restocking and inventory control procedures during day shift.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained store equipment, printers and fax machines.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Inventory auditor
RGIS- Canada
05.2018 - 08.2018
- Counted all physical inventory and generated department audit reports.
- Inspected all goods for quality and quantity.
Warehouse Associate
Amazon
01.2022 - 12.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 50 pounds.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
Diploma - general business
Kwantlen Polytechnic University
05.2020
Bachelor's degree - commerce
Punjab University
04.2016
Skills
- Financial Management
- Customer Relationship Management
- Staff Training
- Time Management
- Stock Control
- Team Motivation
- Money Handling
- Inventory Audits
- Hiring and Training
- Employee Performance Evaluations
- Sales Initiatives
- Inventory Accuracy
- Microsoft Office Expertise
- Customer Inquiries
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Warehouse Associate
Amazon
01.2022 - 12.2022
Certified Assistant Manager
7-Eleven
08.2018 - 05.2023
Inventory auditor
RGIS- Canada
05.2018 - 08.2018
Diploma - general business
Kwantlen Polytechnic University
Bachelor's degree - commerce
Punjab University
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