Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sukhwant Dhaliwal

Hamilton

Summary

Dynamic customer service professional with experience at McDonald's, excelling in problem-solving and team collaboration. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in food handling safety and time management, consistently striving to improve processes and deliver superior service.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

26
26
years of professional experience

Work History

Customer Service Representative

McDonald's
04.2005 - 07.2023
  • Responded to customer requests for products, services, and company information.
  • Sought ways to improve processes and services provided.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Package Handler

Lewis Craft
01.1998 - 10.1999
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed safety regulations to maintain safe work environment.

Education

Bachelor of Science - Political Science

Khalsa College
Jalhandar
04-1995

Skills

  • Attention to detail
  • Food handling safety
  • Time management
  • Multitasking and organization
  • Problem-solving
  • Team collaboration
  • Customer service

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Full Professional

Timeline

Customer Service Representative

McDonald's
04.2005 - 07.2023

Package Handler

Lewis Craft
01.1998 - 10.1999

Bachelor of Science - Political Science

Khalsa College
Sukhwant Dhaliwal