Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sukhvir Kaur

Brampton,Canada

Summary

Communicative administrative assistant with over 5 years of experience providing proactive
customer outreach, specializing in records management, problem solving and planning. Adept in
increasing productivity and relieving workloads of managerial staff in the real estate industry, while also maintaining high standards of customer service in the security sector. Known for a strong background in customer relations, a dedication to safety and timeliness, and the ability to quickly master new regulations and technologies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Deal Administrator

Century 21 Property Zone Realty Inc.
06.2024 - Current
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
  • Communicate with Branch Managers, Administrators and Accounting regarding trades and agents' requests
  • Maintained personnel records and updated internal databases to support document management.
  • Serviced high volume of calls while providing excellent customer service.
  • Participate in training sessions and respond to all emails on a timely basis
  • Other duties as assigned by Management
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

Security Guard

Allied Universal
12.2021 - 06.2024
  • Provide high quality of customer service
  • Enhanced site security by conducting thorough mobile patrols to different sites within GTA and surrounding areas and monitoring potential risks.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Strong ability to respond effectively to unusual and emergency situations
  • Strategically and randomly monitor patrol routes and schedules to maximize coverage and minimize response times
  • Collaborate closely with clients, property managers, and law enforcement agencies to address security concerns
  • Foster a culture of teamwork, morale, and dedication to safety within the mobile patrol unit
  • Encourage open communication and support among team members to enhance effectiveness and efficiency

Office Administrator

Royal Lepage Flower City Realty Inc.
02.2020 - 06.2024
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Assist with writing and editing documents, including correspondence and client communications
  • Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • Facilitate communication and coordination between, clients, agents, lenders, inspectors, lawyers, and other stakeholders involved in real estate transactions
  • Managing incoming calls, E-mails and mail and coordinating schedules, calendars and meetings.

Delivery Driver

Uber Eats
12.2022 - 04.2023
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Security Guard

G4S Secure Solutions
05.2020 - 11.2021
  • Exceeded performance metrics consistently by delivering exceptional customer service experiences.
  • Patrolling property or standing guard at a post for lengths of time
  • Responded quickly to emergency situations to assess and deflect issues.
  • Maintained life and fire safety
  • Observe, detect and report safety hazards
  • Providing swift response to incidents
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Education

Environmental Technician -

Seneca College
Canada
04.2021

Bachelor of Agriculture (Honors) -

Punjabi University
India
05.2018

Skills

  • Customer service and communication skills
  • Detail-Oriented Observation
  • Skilled in Prioritizing Responsibilities
  • Microsoft Office and Computer skills
  • Team building and leadership
  • Critical thinking and dispute resolution
  • Ability to perform under pressure
  • Friendly, positive attitude
  • Decision-making
  • Time management

Certification

  • Ontario G class license
  • First Aid CPR C/AED
  • Security Guard License

Timeline

Office Deal Administrator

Century 21 Property Zone Realty Inc.
06.2024 - Current

Delivery Driver

Uber Eats
12.2022 - 04.2023

Security Guard

Allied Universal
12.2021 - 06.2024

Security Guard

G4S Secure Solutions
05.2020 - 11.2021

Office Administrator

Royal Lepage Flower City Realty Inc.
02.2020 - 06.2024

Environmental Technician -

Seneca College

Bachelor of Agriculture (Honors) -

Punjabi University

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Sukhvir Kaur