SUKHVIR KAUR
Etobicoke,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Associate
Walmart Inc.
09.2022 - Current
- Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Managed communication channels for better collaboration, resulting in a more cohesive team environment.
- Organized office events to boost morale and foster positive working relationships among colleagues.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within office.
- Provided exceptional customer service to both internal and external clients, fostering positive relationships with key stakeholders.
- Coordinated efficient calendars for 50 staff members by factoring in schedule availability and load limitations
Department Manager
Walmart Inc.
09.2021 - 09.2022
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
Assistant Manager
Tim Hortons
03.2019 - 10.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Advanced Diploma - Cisco & Red Hat System Administraion
Anderson College
Toronto, ON07.2023
Post-Degree Certificate - Computer Network in Technology
Centennial College of Applied Arts And Technology
Scarborough, ON05.2019
Skills
- Time management
- Team collaboration
- Organizational skills
- Attention to detail
- Problem-solving abilities
- Customer Service
- Information Security
- Complaint Resolution
Certification
Cisco CCNA Certification 200-301
Timeline
Office Associate
Walmart Inc.
09.2022 - Current
Department Manager
Walmart Inc.
09.2021 - 09.2022
Assistant Manager
Tim Hortons
03.2019 - 10.2021
Advanced Diploma - Cisco & Red Hat System Administraion
Anderson College
Post-Degree Certificate - Computer Network in Technology
Centennial College of Applied Arts And Technology
Cisco CCNA Certification 200-301
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