SUKHVEER KAUR

• Responded quickly to incidents, emergency situations to assess and deflect issues
• Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
• Answering calls from head office, team leaders, and supervisors regarding any kind of emergency or safety concerns
• Operated YMS system, supervised driver dispatching, route planning and vehicle tracking for drivers
• Provide all drivers BOL and paperwork
• Prepare reports and typed letters in Microsoft Office, manage documents by organizing forms, making photocopies, responding to emails and filing records in the system.

· Enter the load confirmation in UFOS system & send it to the drivers by email, preparing the BOL, shipping labels etc.

· Managed and assisting the warehouse team in handling all the incoming and outgoing shipments at the facility.

· Checking the damages on PODs , resolve the issues/claims.

· Finalize the rate by considering the skids footage & freight dimensions.

· Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

· Periodically conduct a full shipping inventory of finished goods.

· Handled fragile items meticulously according to company policies and procedures.

. Tracked delivery progress to identify possible delays and provide real-time updates to customers.

. Monitored flow of paperwork and directed information to appropriate departments.

· Decrease shipment errors or load damage incidents by implementing proper strapping techniques and proper inspection of loads before delivery.

• Supervise the activities of employees engaged in receiving, storing, and shipping of products or materials
• Knowledge of a Warehouse Management System, SAP system, KPI’s (Key Performance Indicators), RF scanners & GLS
• Development of SOP’s to ensure smooth & efficient operational practices across network
• Performed monthly inventories and handled variances
• Plans work orders in an ERP system and distributes to the production team
• Accurately track performance, attendance, and other metrics
• Coordinated multiple strategic warehouse operations to ensure that the company’s objectives were always met.

• Maintained order and cleanliness of work areas to conform with health codes
• Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
• Updated food displays, cases, and other customer-facing areas to increase sales of special items
• Monitored inventory to keep adequate stock of food items and supplies
• Operated cash register to process cash, check and credit card transactions
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.

• Assist with the processing of new hire applications, terminations, payroll, pay rate changes
• Administer day-to-day processing of the group benefits program, update employee changes in the system, and assist employees with the submission of forms
• Answering phone call enquiries
• Confirm and process the time logs, overtime, sick and vacation times
• Maintain employee files in the system both paper and electronically
• Assist with prepare materials and conduct onboarding orientation sessions
• Coordinate employee PPE including uniforms and shoes
• Assist with all the receptionist duties when required.

• Developed and implemented strategies to enhance team performance, improve processes and boost results
• Built relationships by finding common ground and working cohesively with all team members
• Dedicated to Boston Pizza's Brand Standards and Food Safety are dedicated to championing the 'Heart of Hospitality.' Communicated well, providing goals and problems, and continually teaching the team on how to improve
• Remained calm in stressful situations and thrives in a fast-paced setting
• Planned and managed menus for weekly offerings and special events
• Managed schedules of all crew members to keep shifts properly staffed.