Sukhreet Kaur
211 Gardenbrooke Trail, Brampton ,ON
Summary
Results-driven manager with expertise in team leadership and effective communication. Skilled in staff management and health compliance, ensuring operational excellence and customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
A and W, Grandview Corners
Surrey, British Columbia
06.2023 - 04.2026
- Managed daily operations to enhance restaurant flow and elevate customer satisfaction.
- Trained and supervised staff to maintain high service standards and improve operational efficiency.
- Coordinated inventory management to ensure optimal stock levels and minimize waste.
- Implemented health and safety protocols to ensure compliance with regulations.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to enhance dining experience.
- Conducted performance evaluations to support employee development and improvement.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed two stores simultaneously for over a period of two months
Crew Member
A and W, Grandview Corners
Surrey, British Columbia
10.2022 - 05.2023
- Provided excellent customer service during peak hours at a busy fast-food restaurant.
- Operated kitchen equipment to prepare food items, ensuring adherence to menu standards for quality.
- Maintained cleanliness of dining area and kitchen, supporting health and safety compliance for guest satisfaction.
- Handled cash register transactions accurately during busy shifts, minimizing wait times for customers.
- Stocked inventory and organized supplies to support efficient restaurant operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
Food Production Worker
Sunrich
Surrey, British Columbia
05.2022 - 09.2022
- Operated machinery to process, package, and store food products.
- Monitored product quality and ensured compliance with safety standards.
- Ensured compliance with safety and sanitation regulations, contributing to overall workplace safety.
- Maintained clean workspace in collaboration with team members to support safe production environment.
- Streamlined workflows in production areas through process improvements, enhancing operational efficiency.
- Weighed ingredients for recipe batches to ensure proper measurements.
- Labeled finished product containers with required information.
Education
Diploma in General Studies -
Kwantlen Polytechnic University
Surrey, BC04-2024
High School Diploma -
BPS, Manal, Punjab, India
05-2021
Skills
- Multi-store management
- Health compliance
- Decision-making
- Staff management
- Team leadership
- Advanced problem-solving
- Team collaboration
- Effective communication
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
- Food Safety Certification
References
- Melissa Lacheur (VP of Guest Experienc)
melissa@speedfoods.com
- Anujpal Singh (GM, a and w, Grandview)
604-385-0410
Timeline
Manager
A and W, Grandview Corners
06.2023 - 04.2026
Crew Member
A and W, Grandview Corners
10.2022 - 05.2023
Food Production Worker
Sunrich
05.2022 - 09.2022
Diploma in General Studies -
Kwantlen Polytechnic University
High School Diploma -
BPS, Manal, Punjab, India