Sukhran Khan
Brampton,Canada
Summary
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in CompTIA Security +, ISC2, CyberARK.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Support and Help Desk Specialist
Embark
Mississauga, ON
01.2022 - Current
- Responded technical issues reported by end users, either in person, over the phone, or via email.
- Used Active Directory to setup new users and manage existing users, as well as create and manage distribution list.
- Contribute to the design and implementation of new MFA technologies and capabilities.
- Assess, engineer, and implement upgrades, improvements, and on-boardings.
- Lead project deliverables, prioritize actions, and provide effective solutions for challenges arising during project implementations.
- Maintain a client-centric approach, addressing internal client queries promptly and offering appropriate solutions.
- Manage PAM (Privilege Access Management) tool - Delinea (Thycotic).
- Audit Logs on Firewall (Checkpoint).
- Microsoft Entra ID, Azure, office 365, Microsoft Endpoint manager
Education
Graduate Certificate - Cyber Security And Computer Forensics
Lambton College
Mississauga, ON09.2021
Bachelors in Computer & Communication Engineering - Computer Information Systems
Chandigarh University
Punjab, India08.2018
Skills
- Hardware knowledge
- Network Troubleshooting
- Report creation
- Remote Support
- Firewall (Checkpoint)
- IAM tools - Sailpoint, Okta, Microsoft Entra ID
- PAM Tools - CyberARK, Decline (Thycotic)
- Office 365
- Microsoft Azure
- Ticketing tool - SysAID
- Device Installation
- Technical Documentation
Languages
English
Full Professional
French
Elementary
Certification
CompTIA
- CompTIA Security +
ISC2
- ISC2 CC
CyberARK
- CyberARK Certification
Timeline
Technical Support and Help Desk Specialist
Embark
01.2022 - Current
Graduate Certificate - Cyber Security And Computer Forensics
Lambton College
Bachelors in Computer & Communication Engineering - Computer Information Systems
Chandigarh University