Sukhrajpreet Kaur
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer support position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Bookkeeping Assistant
Styland Saloon
Ferozepur, Punjab
12.2023 - 03.2024
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
Customer Service Representative
Holly Hock Institute Of Technology
Ferozepur, Punjab
07.2023 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
Education
Diploma - Business Administration
Southern Alberta Institute of Technology
Calgary, ABCertificate - Computer Application
C Tech Institute of Technical Education
Punjab11.2023
Senior Secondary School Certificate -
Shahid Ganj Public School
Punjab03.2023
Skills
- Customer Relations
- Account Reconciliation
- Data Entry
- Microsoft Office
- Inventory Management
- Time Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Bookkeeping Assistant
Styland Saloon
12.2023 - 03.2024
Customer Service Representative
Holly Hock Institute Of Technology
07.2023 - 12.2023
Diploma - Business Administration
Southern Alberta Institute of Technology
Certificate - Computer Application
C Tech Institute of Technical Education
Senior Secondary School Certificate -
Shahid Ganj Public School