Sukhraj Singh
Brampton,Canada
Summary
Dedicated public safety professional with over 8 years of experience in high-pressure federal, municipal, and healthcare environments. Proven track record of effective crisis de-escalation, inter-agency collaboration with law enforcement (CBSA/Police), and maintaining public order in volatile situations. Committed to the core values of integrity and accountability, with a demonstrated ability to serve diverse communities with empathy, professionalism, and sound judgment.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Enhanced Guard (CBSA Contract)
GardaWorld
Toronto, Canada
05.2024 - Current
- Federal Facility Oversight: Manage a population of 50–120 detainees per shift at the Toronto Immigration Holding Centre, ensuring facility integrity and safety.
- Crisis Intervention: Act as a primary responder to volatile situations, utilizing physical control and tactical de-escalation to manage non-compliant or aggressive behavior.
- Inter-Agency Support: Collaborate daily with CBSA officers on secure escorts, internal movements, and high-priority operational tasks.
- Tactical Reporting: Produce detailed, legally defensible incident reports for federal administrative and judicial review.
Security Guard / Rapid Response
Paladin Security
Greater Toronto Area, Canada
03.2019 - 05.2024
- Emergency Response (Full-Time): Served as a primary lead for Toronto Pearson Airport and Brampton City Hall, responding to 15–25 high-priority emergency calls per shift.
- Clinical Crisis Support (On-Call): Provided specialized response for a five-hospital network, including Mississauga and Credit Valley Hospitals, managing Code White (Aggression) and Code Blue emergencies.
- Public Safety & Crowd Control: Safely managed aggressive or intoxicated individuals and oversaw safety for 1,000+ daily visitors during mass operations at Save Max Sports Centre.
- Law Enforcement Liaison: Partnered with police and municipal staff during critical incidents, ensuring high-accuracy documentation and adherence to provincial safety protocols.
Sales Representative & Optometric Assistant
Akal Optical
Brampton, Canada
04.2016 - 02.2019
- Public Interaction & Conflict Resolution: Built professional rapport with a diverse demographic in high-volume settings and successfully resolved sensitive service and billing disputes through effective de-escalation.
- Administrative Integrity & Compliance: Managed confidential medical records and financial transactions with high precision, maintaining the meticulous documentation standards required for law enforcement roles.
Education
Commerce Degree -
York University
12-2026
High School Diploma -
Louise Arbour Secondary School
Skills
- Crisis Intervention: Managed 15–30 high-risk patients daily and responded to Code White (Aggression) and Code Blue emergencies
- Tactical De-escalation: Proven ability to stabilize volatile situations involving aggressive or intoxicated individuals through verbal and physical control
- Operational Security: Executed high-volume crowd control for 1,000 visitors and responded to 15–25 high-priority calls per shift
- Law Enforcement Support: Partnered with local police and municipal staff during critical incidents and supported CBSA federal operations
- Reporting & Integrity: Produced high-accuracy, legally defensible incident reports while maintaining strict PHIPA and federal privacy standards
- Trilingual Communication: Native fluency in English and Punjabi; Professional proficiency in Urdu—critical for GTA community engagement
Community Service Volunteering
Big Brother Big Sister, Mentor
01/01/24 -Present
- Provide consistent mentorship to youth, fostering resilience, leadership skills, and positive community engagement.
- Facilitate goal-setting and personal development activities to help mentees navigate social and academic challenges.
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Professional
Urdu
Limited
Certification
First Aid & CPR-C + AED
Rescue7
2024-2027
Rescue7
2024-2027
Timeline
Enhanced Guard (CBSA Contract)
GardaWorld
05.2024 - Current
Security Guard / Rapid Response
Paladin Security
03.2019 - 05.2024
Sales Representative & Optometric Assistant
Akal Optical
04.2016 - 02.2019
Commerce Degree -
York University
High School Diploma -
Louise Arbour Secondary School