Customer Service Representative brings top-notch oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hi, I’m
Sukhraj Singh
Delta,BC
Summary
Overview
3
years of professional experience
Work History
18 Wheels Logistics
Warehouse Associate
04.2023 - 05.2023
Job overview
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- We wrapped pallets in shrink wrap before loading.
IT Career Computer
Customer Service Representative
03.2020 - 11.2020
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
Capilano UniversityNorth Vancouver, BC
Associate of Science from Science
09.2025
University Overview
Disciplined Disciples International SchoolFatehgarh Churian
High School Diploma
03.2021
University Overview
Skills
- Freight Operations
- Report Preparation
- Active Listening
- Business Development Understanding
- Warehousing Functions
- Typing Proficiency
- Customer Consulting
- Computer Proficiency
- Problem-Solving Ability
- Coordination
- Calm and Professional Under Pressure
Timeline
Warehouse Associate
18 Wheels Logistics
04.2023 - 05.2023
Customer Service Representative
IT Career Computer
03.2020 - 11.2020
Capilano University
Associate of Science from Science
Disciplined Disciples International School
High School Diploma
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