Sukhpreet Singh Sandhu
Surrey,BC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inbound Dock Clerk
Amazon
Delta
02.2021 - Current
- Inspected outgoing shipments to verify compliance with safety regulations and customer specifications.
- Organized inventory in warehouse to ensure efficient retrieval of items for outbound shipments.
- Prepared bills of lading for each shipment, ensuring that all necessary information was included.
- Managed dock operations, including shipping, receiving paperwork, scheduling pickups, deliveries, and tracking freight costs.
- Evaluated employee performance reviews based on specific criteria set forth by management.
- Resolved customer inquiries regarding order status or delivery issues promptly.
Ramp Agent
Air Canada
Vancouver
01.2023 - 11.2023
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
Education
Diploma - Travel And Tourism
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON08-2022
Advanced Diploma - Advanced Business Management
GIIT
Punjab ,India06-2019
Skills
- Quality Control
- Problem-Solving
- Safety Procedures
- Arrival/departure procedures
- Crew assistance
- Logistics Planning
- Logistics Coordination
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- BC Class 5
- Dispatching License
- BC Security License
Accomplishments
- Forklift Trainer
- Dock Ambassador
- Dock Clerk
Timeline
Ramp Agent
Air Canada
01.2023 - 11.2023
Inbound Dock Clerk
Amazon
02.2021 - Current
Diploma - Travel And Tourism
Cambrian College of Applied Arts And Technology
Advanced Diploma - Advanced Business Management
GIIT
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