Hi, I’m
SUKHPREETKAUR BAINS
Langley,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
years of professional experience
Work History
The Brick
Sales Representative
08.2023 - 03.2024
Job overview
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Semiahmoo Bottle Depot
CASHIER TEAM LEAD
02.2021 - Current
Job overview
- Followed all safety protocols while handling money
- Trained new staff members on cash register operations as well as store policies and procedures
- Worked closely with store staff to build morale and foster an environment of cooperation among employees
- Generated reports detailing daily sales activities for review by management personnel
- Provided product information and resolved concerns to assist customers
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
Zara
SALES ASSOCIATE
07.2020 - 02.2021
Job overview
- Assisted with training and mentoring new team members
- Developed strong relationships with clients to grow business networks
- Processed credit card transactions quickly and securely
- Performed cleaning tasks, keeping store neat and organized
- Used knowledge of company products and services to recommend solutions to customers.
Tasty Indian Bistro
HOSTESS
09.2019 - 06.2020
Job overview
- Observed guest needs throughout dining experience, driving high-quality service
- Conferred with other staff to help plan establishment's menu
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
- Assisted in closing duties such as restocking supplies, cleaning dining areas
- Answered phone calls to take reservations and address guest questions and concerns.
Education
Coquitlam College
ASSOCIATE IN ARTS (A.A.) IN ARTS
12.2022
Mount Carmel School
HIGH SCHOOL DIPLOMA
05.2019
Skills
- Team Contribution
- Meeting Quotas
- Providing Feedback
- Recordkeeping Compliance
- Money Handling
- Advising and Coaching
- Manager Support
- Performance Improvement
- Closing Techniques
Personal Information
Title: Sales Representative
References
- Jasveer Sangha, Sales Manager, (236)883-1094
- Heimin Lee, Owner/Operator, (778) 838-8160, leeheimin@msn.com
- Ericka Fajardo, Operations Manager, (604) 356-2744, erickafajardo79@gmail.com
- Rohit Sharma, General Manager, rohit@tastybistro.com
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsTimeline
Sales Representative
The Brick
08.2023 - 03.2024
CASHIER TEAM LEAD
Semiahmoo Bottle Depot
02.2021 - Current
SALES ASSOCIATE
Zara
07.2020 - 02.2021
HOSTESS
Tasty Indian Bistro
09.2019 - 06.2020
Coquitlam College
ASSOCIATE IN ARTS (A.A.) IN ARTS
Mount Carmel School
HIGH SCHOOL DIPLOMA
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