Priyanka Jain
Brampton
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
BOH Line Cook
Swiss Chalet
12.2022 - 01.2025
- Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
- Trained new hires, fostering a positive team environment and contributing to overall staff development.
- Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
- Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
- Effectively communicated with front-of-house staff members on order modifications or allergy concerns for guest satisfaction.
- Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
Admin Assistant /Yard Coordinator
UPS
03.2021 - 11.2022
- Perform advanced administrative responsibilities including preparation and analysis of complex reports.
- Compile information from various sources and deal with confidential material on a regular basis
- Handle small scale projects, and analysis using various software packages.
- Direct the work of others and provide instruction and guidance to less experienced employees.
- Perform general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Shift Supervisor
Pizza Pizza
02.2021 - 04.2022
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Prepared and managed work schedules, vacation and sick time accurately.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
- Conducted scheduled and impromptu evaluations to assess work performance.
- Set overall vision and provided team leadership.
Associate
Harvey's
05.2018 - 11.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Monitored line efficiency and implemented improvements for increased productivity.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Grilled meats and seafood to customer specifications.
- Oversaw care and maintenance of kitchen equipment.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Handled portion control activities according to specified instructions provided by chef.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Receiving Clerk
Canadian Tire Corporations
02.2019 - 02.2020
- Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Recorded regular progress and issues with products.
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Accounting Assistant
Shree Krishna Tiles
09.2014 - 01.2017
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Ontario College Certificates - Personal Support Worker
Conestoga College
12-2025
Post Graduate Diploma - Business Management
Lambton College
12-2019
Diploma - Microsoft &Tally
AEGIS
05.2018
Bachelors of Commerce - Commerce
DAV College
04.2014
Skills
- Computer skills
- Interpersonal Communication
- Good telephone etiquette
- Microsoft Office
- General Office Duties
- Data Entry
- Word Processing
- Production Reporting
- Answering Phones
- Distributing Mail
- Meetings
Certifications
CERTIFICATION IN:
SMART SERVE
CPR AND FIRST AID
FOOD HANDLER CERTIFIED
QUICK BOOKS(LinkedIn)
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Native or Bilingual
Timeline
BOH Line Cook
Swiss Chalet
12.2022 - 01.2025
Admin Assistant /Yard Coordinator
UPS
03.2021 - 11.2022
Shift Supervisor
Pizza Pizza
02.2021 - 04.2022
Receiving Clerk
Canadian Tire Corporations
02.2019 - 02.2020
Associate
Harvey's
05.2018 - 11.2020
Accounting Assistant
Shree Krishna Tiles
09.2014 - 01.2017
Diploma - Microsoft &Tally
AEGIS
Bachelors of Commerce - Commerce
DAV College
Ontario College Certificates - Personal Support Worker
Conestoga College
Post Graduate Diploma - Business Management
Lambton College
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