SUKHPREET SINGH
Halifax,NS
Summary
Results-driven contact center specialist with extensive experience managing both incoming and outbound calls in a fast-paced environment. Demonstrated ability to establish connections with consumers, understand their requirements, and deliver accurate information and help. Experienced with CRM systems and maintaining high call quality standards. I'm looking for a way to use my communication and problem-solving talents to provide excellent service and contribute to the company's goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
MARKS
- Processed transactions using a point-of-sale system
- Tracked sales performance metrics to identify trends in market place
- Processed returns, exchanges, and refunds in accordance with company policies.
Security Guard
GardaWorld Security
10.2022 - 12.2023
- Protecting the bank's assets, employees, and customers by maintaining a secure and controlled environment
- Conduct regular patrols of the bank premises to deter and detect any suspicious activities or security breaches
- Documenting incidents, observations, and activities in detailed reports for administration and legal purposes.
Security Guard
BLACKBIRD SECURITY
03.2023 - 11.2023
- Providing a visible presence to deter and detect security threats within the hospital premises
- Monitoring security cameras, alarms, and access control systems to ensure the safety and security of patients, visitors, and staff
- Conducting patrols of assigned areas to identify and address any safety or security concerns
- Respond promptly to incidents, emergencies, and alarms, including medical emergencies, disturbances, and security breaches
- Documenting incidents, observations, and activities in detailed reports for administrative and legal purposes.
Education
DIPLOMA - Hospitality And Tourism Management
St Lawrence College
Vancouver, BC12.2023
COMPLETED HIGH SCHOOL -
GHPS
01.2021
Skills
- Motivated
- Multitasking
- Strong Technical Skills
- Professional
- Dedicated
- Problem Solving
- Excellent Communication skills
- Sales Associate
Certification
First aid and CPR certificate
Languages
Fluent English
Volunteer Experience
Worked in Khalsa aid Sri Ganganagar in covid time, India.
Additional Information
AVAILABILITY= FULL TIME.
Timeline
Security Guard
BLACKBIRD SECURITY
03.2023 - 11.2023
Security Guard
GardaWorld Security
10.2022 - 12.2023
Sales Associate
MARKS
DIPLOMA - Hospitality And Tourism Management
St Lawrence College
COMPLETED HIGH SCHOOL -
GHPS
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