Sandeep Sandhu
Edmonton,AB
Summary
Proven leader and efficient problem-solver, adept in customer service and crew leadership, significantly enhanced customer satisfaction at Edo Japan through innovative food safety standards and cost control. Demonstrates exceptional teamwork, creativity, and a commitment to excellence, ensuring high-quality service and operational efficiency across roles.
Overview
5
5
years of professional experience
Work History
Crew Member
Tim Hortons
02.2022 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Food Supervisor
Edo Japan
07.2019 - 11.2020
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
Security Guard
Paragon Security
04.2018 - 04.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Education
Online Orientation Course
Online Course
Post Graduation Diploma - Computer Systems Technology
Centennial College of Applied Arts And Technology
Scarborough, ON04.2019
Bachelor of Science - Science
Khalsa College For Women
Sidhwan Khurd, Ludhiana05.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Integrity and Honesty
- Creativity and Innovation
- Crew Leadership
- Initiative and Self-Motivation
Languages
English
Professional Working
Timeline
Crew Member
Tim Hortons
02.2022 - 07.2023
Food Supervisor
Edo Japan
07.2019 - 11.2020
Security Guard
Paragon Security
04.2018 - 04.2019
Online Orientation Course
Online Course
Post Graduation Diploma - Computer Systems Technology
Centennial College of Applied Arts And Technology
Bachelor of Science - Science
Khalsa College For Women
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