Summary
Overview
Work History
Education
Skills
Timeline
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Sukhpreet Kaur Toor

Edmonton,AB

Summary

To become aligned with a reputable organization in the industry and utilize my innovative and flexible skills in the industry that offers professional growth

Overview

4
4
years of professional experience

Work History

Dispatcher Coordinator

Fastfrate
05.2022 - 08.2024
  • Container Scheduling and Planning:Coordinate the movement of containers by scheduling pickups and deliveries to ensure they align with train schedules and customer requirements.
    Plan and organize container loads, ensuring efficient use of space and resources.
  • Real-Time Coordination:Monitor container movements in real-time to ensure adherence to schedules.
    Adjust plans as needed in response to delays, disruptions, or changes in customer needs.
  • Communication and Liaison:Act as the main point of contact between customers, terminal staff, train crews, and drivers.
    Provide regular updates to all stakeholders regarding the status of container movements.
    Coordinate with customers to address any specific requirements or issues that arise during transportation.
  • Documentation and Compliance:Ensure that all necessary documentation, such as bills of lading, customs declarations, and shipping instructions, are accurately completed and processed.
    Ensure compliance with all relevant regulations, including safety standards and customs requirements.
  • Issue Resolution:Troubleshoot and resolve any issues that arise during the dispatch process, such as equipment failures, delays, or changes in customer orders.
    Collaborate with operations teams to find solutions that minimize disruption and maintain service levels.
  • System Management:Use CP's dispatch and logistics systems to track container locations, update statuses, and generate reports.
  • Efficiency Optimization:Analyze data on container movements and logistics operations to identify areas for improvement.
    Work with teams to develop and implement strategies that enhance efficiency, reduce costs, and improve service delivery.
  • Safety and Regulatory Compliance:Ensure all dispatch activities comply with Canadian Pacific’s safety standards and government regulations.
  • Customer Service:Provide high levels of customer service by responding promptly to customer inquiries and resolving any issues related to container dispatch.

Office Admin

Godspeed Group
11.2020 - 04.2022
  • Office Management: Oversee daily office operations, manage supplies, and coordinate facility maintenance.
  • Administrative Support: Handle documentation, data entry, scheduling, and office correspondence.
  • Recruitment Assistance: Schedule interviews, assist with onboarding, post job ads, and support candidate screening.
  • Client and Employee Relations: Act as a point of contact for clients, provide employee support, and handle inquiries.
  • Payroll and Financial Administration: Assist with payroll processing, billing, invoicing, and expense management.
  • Compliance and Reporting: Ensure compliance with labor laws, generate reports, and support regulatory adherence.
  • Event Coordination: Organize staff events, client meetings, and training sessions.

Education

Post Graduate Diploma - Supply Chain Management

Humber College
Toronto, ON
12.2019

Bachelors in Technology - Electrical Engineering

Guru Nanak Dev Engineering College
01.2018

Skills

  • Logistics Management
  • Real-Time Monitoring
  • Problem-Solving
  • Multitasking
  • Regulatory Compliance
  • Time Management
  • Adaptability
  • Attention to Detail

Timeline

Dispatcher Coordinator

Fastfrate
05.2022 - 08.2024

Office Admin

Godspeed Group
11.2020 - 04.2022

Post Graduate Diploma - Supply Chain Management

Humber College

Bachelors in Technology - Electrical Engineering

Guru Nanak Dev Engineering College

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Sukhpreet Kaur Toor