Operational management experience supporting daily workflows and team collaboration. Strong communication and problem-solving skills drive process improvements and customer service outcomes.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Manager
Subway
Coquitlam, British Columbia
07.2024 - Current
Managed daily operations and coordinated team workflow to enhance service delivery.
Developed and implemented service strategies that improved customer satisfaction.
Worked with team members to improve communication and productivity.
Tracked inventory to ensure optimal stock levels and minimize waste.
Assessed staff performance and addressed concerns.
Kindergarten Coordinator
Ritu's Kid's Land Playway School& Day Care Centre
Ludhiana, India
05.2022 - 09.2023
Facilitated parent-teacher meetings to enhance communication and boost community engagement.
Monitored student progress, pinpointed areas for improvement, and communicated insights to parents.
Worked with teachers to review student needs and adjust instructional strategies.
Assisted with training new staff on classroom management techniques and school policies.
Teacher
Doon Oxford Sr. Sec School
Ludhiana, India
08.2019 - 05.2022
Developed lesson plans tailored to diverse student needs and learning styles to enhance engagement.
Led classroom discussions that encouraged critical thinking and collaboration among students.
Collaborated with parents to review student performance and proactively address concerns for improved outcomes.
Administered and scored tests to measure student performance and identify areas of concern.
Coordinated extracurricular activities that fostered teamwork and increased student participation.