Sukhpreet Kaur
Summary
Dynamic and highly motivated hospitality professional seeking to apply my expertise in hotel management, customer service, and event coordination to contribute to the success of a forward-thinking organization. Eager to foster growth while delivering exceptional guest experiences.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
Zaika
05.2024 - 03.2025
- Mixed and served a wide variety of alcoholic and non-alcoholic beverages while maintaining consistency and quality.
- Delivered a positive guest experience through friendly and attentive service.
- Managed bar inventory, adhering to safety and sanitation protocols.
Retail Sales Associate
Day to Day
06.2024 - 01.2025
- Provided exceptional customer service by assisting shoppers, answering questions, and offering product recommendations to enhance the shopping experience.
- Operated point-of-sale (POS) systems to process sales, returns, and exchanges accurately and efficiently.
- Maintained store appearance and inventory by restocking merchandise, organizing displays, and ensuring a clean and welcoming environment.
Front Desk Receptionist (Internship)
Comfort Inn
01.2024 - 04.2024
- Delivered a warm welcome and excellent customer service to guests, managing their needs promptly.
- Handled phone calls, emails, and guest inquiries, ensuring effective communication.
- Assisted with administrative tasks, including reservations and scheduling.
Manager
Pita Land
06.2023 - 04.2024
- Recruited, trained, and mentored new team members, ensuring continuous professional development.
- Managed staff schedules, payroll, and performance evaluations to ensure optimal operations and high morale.
- Enhanced customer satisfaction by providing exceptional service and addressing guest needs proactively.
Education
Diploma - Tourism and Hospitality Management
George Brown College
Toronto, ONHigh School Diploma - undefined
Skills
- Event coordination
- Customer service proficiency
- Team leadership and development
- Multilingual communication
- Proficient in Microsoft Office Suite
- Hospitality service expertise
- Memory retention
- Customer service
Certification
- Smart Serve
- Sanitation
- Security License
Availability
Available for full-time positions.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Retail Sales Associate
Day to Day
06.2024 - 01.2025
Server/Bartender
Zaika
05.2024 - 03.2025
Front Desk Receptionist (Internship)
Comfort Inn
01.2024 - 04.2024
Manager
Pita Land
06.2023 - 04.2024
High School Diploma - undefined
Diploma - Tourism and Hospitality Management
George Brown College
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