Sukhpreet Kaur
Calgary,AB
Summary
A dynamic Inside Sales Representative at Reliance Retail, I excel in leveraging exceptional customer service and product knowledge to surpass sales targets. Renowned for relationship building and adept multitasking, I've significantly contributed to revenue growth and customer satisfaction. My expertise in sales cycle management and problem-solving ensures client needs are met with tailored solutions. Offering strong communication abilities and quick aptitude for learning new sales techniques and strategies. Brings foundational understanding of customer service principles and ability to utilize CRM tools effectively. Ready to use and develop sales and negotiation skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
Reliance Retail
06.2021 - 02.2024
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Set up new accounts, established customer credit and set up payment methods.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed, maintained and utilized diverse client base.
- Recorded accurate and efficient records in customer database.
Education
Diploma - Teaching
Portage College
Calgary, ABSkills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Product Knowledge
- Adept multi-tasker
- Superior organizational skills
- Organized and Efficient
- Issue Resolution
- Relationship Building
- Order Management
- Sales expertise
- Lead Qualification
- Sales Cycle Management
- Goals and performance
- Sales Presentations
- Multitasking Abilities
- Active Listening
- Problem-Solving
Languages
English
Professional Working
Timeline
Inside Sales Representative
Reliance Retail
06.2021 - 02.2024
Diploma - Teaching
Portage College
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