Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Sukhpreet Kaur Kaur

Brampton,Ontario

Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced proficiency and demonstrated skill managing and driving multiple projects with minimal supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon
09.2023 - Current
  • Managed filing system, entered data and completed other clerical tasks.
  • Assessed products or services to evaluate conformance with quality standards.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Ambassador

Amazon
09.2021 - 08.2023


  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.

Sortation Associate

Amazon
05.2021 - 09.2021
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.

Store Manager

Shell Gas Station
02.2019 - 05.2021
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.

Assistant Manager

Nu-way Personnel Inc
05.2018 - 01.2019
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Defined clear targets and objectives and communicated to other team members.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Created employee schedules to align coverage with forecasted demands.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Warehouse Assistant

SCI Logistics
05.2016 - 04.2017
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.

Education

Database Management - Data Management And Analytics

Lambton College of Applied Arts And Technology
North York
09.2018

CERTIFICATION -

Correlation
Toronto, ON
04.2023

CERTIFICATION - SCRUM

Gold Stone Inc.
USA
02.2023

Bachelor of Science - Computer Applications

Guru Nanak National College
Doraha,Ludhiana,India
04.2014

Skills

  • Management Support
  • Research and Analytical Skills
  • Workflow Management
  • Process Analysis
  • Microsoft Office
  • Project Planning
  • Report Generation

Websites

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
French
Elementary

Timeline

Process Assistant

Amazon
09.2023 - Current

Ambassador

Amazon
09.2021 - 08.2023

Sortation Associate

Amazon
05.2021 - 09.2021

Store Manager

Shell Gas Station
02.2019 - 05.2021

Assistant Manager

Nu-way Personnel Inc
05.2018 - 01.2019

Warehouse Assistant

SCI Logistics
05.2016 - 04.2017

Database Management - Data Management And Analytics

Lambton College of Applied Arts And Technology

CERTIFICATION -

Correlation

CERTIFICATION - SCRUM

Gold Stone Inc.

Bachelor of Science - Computer Applications

Guru Nanak National College

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Sukhpreet Kaur Kaur