Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Overview
1
1
year of professional experience
Work History
Cleaning Assistant
D MART
Punjab, India
07.2023 - 12.2023
Swept, mopped and vacuumed floors to ensure cleanliness.
Dusted furniture and fixtures in assigned areas.
Cleaned bathrooms, including toilets, sinks and mirrors.
Emptied trash cans and disposed of waste materials properly.
Performed general repairs to walls, doors and other surfaces when necessary.
Assisted with special projects such as deep-cleaning carpets and windows.
Monitored building security and safety by locking doors or avoiding hazards.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Customer Service Manager
Sharma supermarket
Punjab, India
01.2023 - 06.2023
Provided exceptional customer service to ensure customer satisfaction.
Developed and implemented strategies for providing excellent customer service experience.
Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Maintained knowledge of company products and services to promptly resolve complaints and concerns.