Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Hospitality Team Member
JW Marriott
01.2020 - 12.2020
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Delivered excellent customer service to support company reputation and patron satisfaction.
Reduced risks by maintaining clean and organized work environment.
Collaborated with various team members to meet guests' requests
Developed and executed strategies to improve operational efficiency
Stayed up-to-date with industry regulations and standards to offer compliant hospitality services
Education
Bachelor of Science - International Hotel Management
SANT BABA BHAG SINGH UNIVERSITY
JALANDHAR
05.2021
Skills
Process Transactions
Operational Procedures
Food Preparation
Check in and Checkout Procedures
Infection Control Protocols
Guest Satisfaction
Languages
English
Full Professional
Timeline
Hospitality Team Member
JW Marriott
01.2020 - 12.2020
Bachelor of Science - International Hotel Management