Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sukhpal Kaur

Brampton,Ontario

Summary

Compassionate and resourceful Recreation Coordinator with over 2 years of experience in senior care and customer service. Skilled in creating and leading engaging programs that support the emotional, physical, and social well-being of elderly residents. Known for a strong sense of empathy, effective communication, and a collaborative approach in team environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Recreation Coordinator

Casa Dolce Casa
06.2023 - Current
  • - Lead a variety of group activities to promote physical and cognitive well-being among elderly residents
  • - Adapt programs based on resident needs, preferences, and moods
  • - Provide one-on-one support to individuals based on personal interests
  • - Escort residents to and from activities ensuring safety and comfort
  • - Coordinate with interdisciplinary teams and volunteers for resident care and engagement
  • - Assist in structuring residents daily schedules to improve quality of life

Customer Service Representative

Shell Canada
03.2022 - 04.2023
  • - Provided efficient and friendly customer service, even during busy periods
  • - Managed transactions and ensured accurate cash handling
  • - Maintained product displays, store organization, and inventory
  • - Handled in-store food and gas deliveries with attention to safety protocols

Picker Packer

TSC
01.2022 - 04.2022
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Picked and packed order items.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Education

College Diploma - Social Service Work & Gerontology

St. Clair College
Brampton, ON
04.2023

Skills

  • - Resourceful problem-solver with effective solution implementation abilities
  • - Strong leadership, organization, and multitasking skills
  • - Calm and professional during high-pressure situations
  • - Detail-oriented with excellent communication skills
  • - Proficient in Microsoft Excel and PowerPoint
  • - Experienced in mentoring student interns
  • - Intermediate proficiency in Italian
  • Outdoor recreation
  • Activity planning
  • Supply inventory
  • Client engagement
  • Activity assessment
  • Special events
  • Partnership building
  • Instructional skills
  • Activities coordination
  • Scheduling activities

Certification

  • Standard First Aid CPR/AED Level C (Valid: August 2024 - August 2027)
  • The Foundations of Brain Injury for Health Care Professionals - Brain Injury Canada (June 2023 - Present)
  • - Topics: Dementia, Alzheimers, restorative care, psychology, and aging.

Languages

English, Italian , punjabi , hindi
Professional Working

Timeline

Recreation Coordinator

Casa Dolce Casa
06.2023 - Current

Customer Service Representative

Shell Canada
03.2022 - 04.2023

Picker Packer

TSC
01.2022 - 04.2022

College Diploma - Social Service Work & Gerontology

St. Clair College

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Sukhpal Kaur