Maninder Sra
Toronto,ON
Summary
I aim to be a complete professional focused on achieving excellence by making most use of my skills. I expect my learning to be enriched by working for a dynamic organization and also believe in enhancing my abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver Helper
United Parcel Service, UPS
09.2024 - Current
- Lifted and carried packages weighing up to 55 pounds.
- Reduced loading time for trucks by efficiently sorting and stacking packages according to the delivery sequence.
- Expedited package unloading at each stop through quick assessment of drop-off locations and efficient handoff techniques.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
- Displayed very good communication and customer service skills.
- Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
- Scanned and tracked packages for delivery accuracy and security.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proactively communicated any anticipated delays due to traffic or other factors back to dispatch for timely adjustments of expected arrival times at subsequent stops.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Demonstrated punctuality and reliability by consistently arriving on time for work shifts, contributing to smooth daily operations.
Warehouse Worker
Angel Cosmetics
05.2023 - 09.2024
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
- Consistently lifted materials weighing as much a 25kg .
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
District Resource Person
Punjab Agro Industries Limited
05.2022 - 04.2023
- Developed strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Regularly exceeded personal sales targets while maintaining high levels of customer satisfaction.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
- Recorded accurate and efficient records in customer database.
Quality Control Assistant
Prime Milk
05.2019 - 03.2020
- Assist in QC stability testing, prepare and maintain stability records and summaries.
- Involve in training and transfer of methods to and from QC and contract manufacturers as assigned.
- Support design and development of experimental protocols, SOP’s, etc., consistent with cGMP/GLP.
- Participate in special projects and department meetings via input, feedback and execution of assigned tasks.
- Execute special projects on analytical and instrument problem solving.
- Ensure work environment is clean and safe complying with safety and pharmaceutical regulation.
- Report monthly on supplies for QC orders involving devices and reagents.
- Contribute to industrial, R&D qualification and validation activities and support routine maintenance.
- Conduct various analytical testing procedures as per manufacturing/QC SOPs..
- Provide support to the Quality team to ensure compliance with HACCP, and QLS program requirements through on-going development, enhancement, and verification of the program elements.
- Update Standard Operating Procedures and processes on the floor and identify discrepancies between current SOPs and actual data from floor.
- Maintain in-house product specifications for each SKU ensuring all information such as cheese, packaging, and rework is correct and up to date.
- Assist with maintaining the Internal Quality Audit Program.
- Aid in performing pre-audit preparations including gathering of information for quality audits by government, third party, customers, and corporate and assist auditors while at the facility.
- Support quality improvement through investigation and resolution of non-conformances due and modifying documentation to reflect improvements. Participate in trouble-shooting quality issues.
- Maintain program and documented records as needed.
Teaching Volunteer
Shiri Guru Granth Sahib University
01.2018 - 05.2018
- Teaching BTech (Food Processing Technology) volunteer
- Managed classroom logistics such as grading assignments, maintaining attendance records, and coordinating field trips to supplement course content.
- Served as a mentor and advisor for students interested in pursuing careers in science-related fields, guiding them through college applications and scholarship opportunities.
- Monitored student progress and provided feedback to both students and parents.
- Enhanced student understanding of complex scientific concepts by designing and implementing interactive experiments.
Education
Professional training certification - advanced nutrition
Lincoln University College
10.2024
Certificate course - Food and Nutrition
Girls College Ludhiana
01.2018
M.Sc - Food Science
Sri Guru Granth Sahib World University
01.2018
Post Graduate diploma - Food Safety and Quality Management
PBTI
01.2017
B.Sc. - Agriculture
Guru Gobind Singh College of Agriculture
01.2015
Skills
- Good Communication
- Food safety expert
- Plant Plantation
- Product development
- Quality control expert
- Interpersonal Skills
- Analytical Skills
- Leadership Skills
- Technology Awareness
- Loading and unloading
- Heavy Lifting
- Package handling
- Safety practices
- Lifting and sorting
Certification
- Food Safety Supervisor Certificate course
- 6 weeks training certificate in Verka Milk Plant, Bathinda
- 3 months computer basic
- Work on M.Sc research project (Development of herbal based supplement)
- International conference participation (Food security and sustainable agriculture)
- A multi track national conference poster presentation
- 6 weeks training certificate in Punjab Agro Juices ltd
- Professional training certification on advanced nutrition therapy
- Hazard Analysis Critical Control Points(HACCP) certified
Accomplishments
- 3rd Position in Quiz competition
- 2nd Position in Poster Presentation
- Singing Award
- 1st Position in flower Show competition
Languages
English
Hindi
Punjabi
Driving experience
- Heavy motor vehicle license.
- 12 years of driving experience with clean record.
- Canadian G license
Timeline
Delivery Driver Helper
United Parcel Service, UPS
09.2024 - Current
Warehouse Worker
Angel Cosmetics
05.2023 - 09.2024
District Resource Person
Punjab Agro Industries Limited
05.2022 - 04.2023
Quality Control Assistant
Prime Milk
05.2019 - 03.2020
Teaching Volunteer
Shiri Guru Granth Sahib University
01.2018 - 05.2018
- Food Safety Supervisor Certificate course
- 6 weeks training certificate in Verka Milk Plant, Bathinda
- 3 months computer basic
- Work on M.Sc research project (Development of herbal based supplement)
- International conference participation (Food security and sustainable agriculture)
- A multi track national conference poster presentation
- 6 weeks training certificate in Punjab Agro Juices ltd
- Professional training certification on advanced nutrition therapy
- Hazard Analysis Critical Control Points(HACCP) certified
Professional training certification - advanced nutrition
Lincoln University College
Certificate course - Food and Nutrition
Girls College Ludhiana
M.Sc - Food Science
Sri Guru Granth Sahib World University
Post Graduate diploma - Food Safety and Quality Management
PBTI
B.Sc. - Agriculture
Guru Gobind Singh College of Agriculture
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