Sukhnoor Singh
Calgary
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Accounting Bookkeeper
Royal Computers
07.2024 - 11.2024
- Effectively communicated with customers about payment needs and kept updated, detailed and accurate ledgers.
- Maintained financial records, cashbook, ledger and capital, trading accounts.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Maintained up-to-date knowledge of accounting regulations, applying best practices when executing daily bookkeeping tasks.
Cashier/Fast Food Crew Member
Dominos's Pizza
07.2023 - 06.2024
- Greeted and welcomed customers entering store and responded promptly to customer needs.
- Performed shift opening and shift closing procedures, changed tills while handling cash with best efforts to attain high accuracy.
- Improved customer satisfaction by providing efficient and friendly service .
- Managing all food order slips and ensuring that customers’ orders are completed in a timely manner.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Diploma - Software Development
Red Deer Polytechnic College
Red Deer, AB04-2026
Certificate Diploma - Computer Applications Development
ACSVT
Ludhiana, Punjab06-2024
High School Diploma -
Baba Farid Public School
Faridkot, Punjab03-2023
Skills
- Active listening
- Data entry
- Computer proficiency
- Microsoft Excel
- Customer service
- Problem resolution
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
- GST & Accounting Software (QuickBooks Certification)
- MS Office with Advanced Excel
- Manual & Computerized Accountancy
Timeline
Accounting Bookkeeper
Royal Computers
07.2024 - 11.2024
Cashier/Fast Food Crew Member
Dominos's Pizza
07.2023 - 06.2024
Diploma - Software Development
Red Deer Polytechnic College
Certificate Diploma - Computer Applications Development
ACSVT
High School Diploma -
Baba Farid Public School
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