Sukhmeet Singh
Brampton,ON
Summary
Service-centric Restaurant Supervisor with almost one years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards
Overview
5
5
years of professional experience
Work History
Restaurant Supervisor
Hotel Sai Sehyog
05.2022 - 04.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Monitored food inventory and supplies to prevent waste.
F.O(Guest Relation Associate )
Hotel Ace Manor
05.2019 - 05.2022
- Anticipated and attentively handled guest needs or concerns.
- Compiled feedback to help management improve guest relations policies and prevent common conflicts.
- Engaged guests through upbeat conversation and personalized service.
- Answered multi-line telephone system to aid guests, direct callers and take messages.
- Distributed promotional items and coordinated special guest engagement events.
- Coordinated schedules and set appointments for guests and staff.
Industrial Intern
Park Plaza, Ludhiana
12.2017 - 05.2018
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Repaired, cleaned and maintained equipment.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
Education
Hospitality And Tourism Operational Management -
Fanshawe College
12.2024
Bachelor of Science - Hotel, Resort and Restaurant Management
Chandigarh University
Chandigarh06.2019
Skills
- Business Transactions
- Sales Operations
- Restaurant Policies and Procedures
- Special Promotions
- Team Coordination
- Production Efficiency
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved complicated issue.
- Achieve best employee by completin high sales with accuracy and efficiency.
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Restaurant Supervisor
Hotel Sai Sehyog
05.2022 - 04.2023
F.O(Guest Relation Associate )
Hotel Ace Manor
05.2019 - 05.2022
Industrial Intern
Park Plaza, Ludhiana
12.2017 - 05.2018
Hospitality And Tourism Operational Management -
Fanshawe College
Bachelor of Science - Hotel, Resort and Restaurant Management
Chandigarh University
Similar Profiles
MADAN RAMMADAN RAM
CONTINENTAL CHEF at SAI MAA HOTEL AND RESIDENCYCONTINENTAL CHEF at SAI MAA HOTEL AND RESIDENCY
Chithresh shettyChithresh shetty
Head-Operations / Marketing Head at Hotel Sai Sagar / Scirocco HotelsHead-Operations / Marketing Head at Hotel Sai Sagar / Scirocco Hotels
NGUYỄN THÀNH DANHNGUYỄN THÀNH DANH
Cashier Team Leader at GALAXY SAI GON CLUB-REX HOTELCashier Team Leader at GALAXY SAI GON CLUB-REX HOTEL
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group
Inthumathy UthayachandranInthumathy Uthayachandran
Personal Support Worker at Revera OntarioPersonal Support Worker at Revera Ontario