Sukhmeet Kaur
Brampton,ON
Summary
Knowledgeable Dispatcher with 2 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
2
2
years of professional experience
Work History
Dispatcher
Pivot logistics
Milton
09.2023 - 12.2023
- Received and dispatched calls for emergency services.
- Maintained logs of all incoming calls and assigned tasks.
- Keep record of yard check as well as check-in trailers using FMS and WMS system.
- Verify drivers have paperwork with the right order number.
- Set up inspection form for the drivers(Trailer inspection and Inbound inspection sheet).
- Verify PO on paperwork and file paperwork according to department.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Scheduled loads according to priority and available equipment.
Dispatch Coordinator
AGI Transport Inc.
Caledon
05.2022 - 08.2023
- Coordinated and monitored daily delivery routes to ensure timely completion.
- Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
- Prepared shipping documents such as bills of lading, invoices, packing slips.
- Provided guidance to drivers on road conditions, speed limits, traffic patterns.
- Responded to high volume of phone calls and e-mail requests to provide logistics information.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Manage customs(PAPS/PARS), reviewing driver logs.
- Leveraged (Fleet manager and border connect) and other tools to track data and make recommendations.
- Typing accuracy, ability to research and collect data.
Education
Some College (No Degree) - Hospitality Management
Humber Institute of Technology And Advanced Learning
Toronto, ON08-2020
Skills
- Microsoft PowerPoint
- MS Office
- Microsoft excel
- Problem solving
- Fleet manager
- E1(JD Edwards)
- Outlook
- Communication skills and multitasking
- Ability to work under pressure and meet deadline's
- Data Entry
- Customer Relations
- Critical thinker
Timeline
Dispatcher
Pivot logistics
09.2023 - 12.2023
Dispatch Coordinator
AGI Transport Inc.
05.2022 - 08.2023
Some College (No Degree) - Hospitality Management
Humber Institute of Technology And Advanced Learning
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