Summary
Overview
Work History
Education
Skills
Timeline
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Sukhmeet Kaur

Brampton,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Office Administration

Electronic Coating Technologies
09.2023 - Current
  • Interacted with customers via phone and emails
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Utilized customer feedback to to improve customer service
  • Monitor purchasing and keep track of purchase orders (POs) and sales orders, requisitions, and overall demand through E1
  • Complete daily paperwork,database with personnel and financial

Dispatch Coordinator

AGI Transport Inc.
05.2022 - 08.2023
  • Responded to high volume of phone and email requests to provide logistics information.
  • Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Communicated with customers to provide delivery and pickup updates and resolution.
  • Plan dispatch for drivers as well as Scheduled and organized delivery routes.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Manage customs (PAPS/PARS), reviewing driver logs
  • Leveraged (Fleet manager, border connect) and other tools to track data and make recommendations.
  • Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
  • Provided customers with information on products and services.
  • Preparing dispatch documents as well as generating freight bills and invoices.

Logistics Coordinator

Walmart Logistics
09.2020 - 03.2022
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Assigning spots to receiving trailers on dock as well in yard spot through red prairie (WMS)
  • Time to time making different reports for inbound and outbound to check target for day
  • Perform moves of trailers from door to yard and yard to door to make proper utilization of space and shunter's
  • Organizing receiving and distribution functions on daily basis to maximize warehouse efficiency.

Education

Hospitality- Event Management

Humber Institute of Technology And Advanced Learning
Toronto, ON
08.2020

Skills

  • Microsoft PowerPoint
  • MS Office
  • Computer Skills
  • Multitasking and Organization
  • Data Management
  • Administrative and Office Support
  • Microsoft Excel
  • Problem solving
  • fleet manager
  • outlook
  • Borderconnect
  • E1 (JD Edwards)
  • Ability to work under pressure and meet deadlines
  • Communication skills

Timeline

Office Administration

Electronic Coating Technologies
09.2023 - Current

Dispatch Coordinator

AGI Transport Inc.
05.2022 - 08.2023

Logistics Coordinator

Walmart Logistics
09.2020 - 03.2022

Hospitality- Event Management

Humber Institute of Technology And Advanced Learning

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Sukhmeet Kaur