Sukhmanpreet Kaur
Dawson Creek
Summary
My full name is Sukhmanpreet Kaur. I am an international student in Canada, studying in Northern Lights College, a Social Service Worker Diploma. I am a volunteer here in Scouts Canada and have four years’ experience in scouting in India too. Currently, I am a Pack Scouter and work with kids 5-17 age group years. Proficient in managing administrative duties, maintaining office systems, and ensuring smooth operations in fast-paced environments. Seasoned Customer Associate with four years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Vicky Jewellers
01.2024 - 03.2025
- Managed inventory and helped display merchandise to enhance product visibility and customer engagement.
- Assisted in organizing store promotions and seasonal sales events to attract new customers and increase store traffic.
- Provided support for HR functions records, including invoices and payments.
- Monitored inventory levels, managed stock orders, and assisted with stock audits to ensure optimal supply levels.
- Honoured as Best Employ of the year, 2024.
Customer Service Associate
Satnam Bharat Gas
01.2021 - 12.2023
- Managed Daily office operation, including scheduling, correspondence, and data entry, ensuring efficient office functioning.
- Communicated with Customers to manage inquires, resolve complaints, and provide excellent service.
- Managed stock levels and prepared lists for new orders to ensure optimal supply levels.
- Assisted in managing, recording, and maintaining financial records, including payments and invoices.
- Provided support for HR functions such as onboarding new employees and managing time-off requests.
- Promoted as a Customer Service Associate trainer to new train new employees.
Education
Social Service Worker -
Northern Lights College
Dawson Creek, BC01.2027
Skills
- Customer Service
- Scheduling and Calendar Management
- Communication and Teamwork
- Data entry and Record Keeping
- Time Management
- Cash handling
- Problem Solving
- Office Administration
- Basic French
- Customer complaint resolution
- Stock replenishment
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
ADDITIONAL INFORMATION
- Promoted from a Girl Guide to Service Ranger in Scouting. (India)
- A Pack Scouter in Scouts Canada, was a part of parade, volunteered the beavers on Canada Day.
- Training – Volunteering
- Served as a Service Ranger in an International Scouts and Guides Camp Jamboree,2025 (Tamil Nadu, India)
- Served as a Service Ranger in National Integration Scouts and Guides Camp, 2025 (Chautala, India)
- Pack Scouter at Scouts Canada, was a Part of Parade on Canada Day, 2025
- Volunteered cubs and beavers on camp MIS-CON-IE, 2025
Hobbies and Interests
Managing, organising events, Volunteering
Timeline
Customer Service Associate
Vicky Jewellers
01.2024 - 03.2025
Customer Service Associate
Satnam Bharat Gas
01.2021 - 12.2023
Social Service Worker -
Northern Lights College
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