Sukhman Kaur Mutti
Hamilton,ON
Summary
Diligent professional , bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Extensive experience in interacting with variety of customers. Flexible to work in any kind of settings and positive and self- motivated personality.
Overview
3
3
years of professional experience
Work History
Receptionist
Your Elegant Nails & Spa
01.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone or postal mail.
- Confirmed appointments, communicated with clients and updated client records.
Customer Service Representative
Parminder Gift Centre
05.2020 - 04.2021
- Contributed to annual store sales of $250 per week.
- Scored in top 5 employees for successful digital marketing initiative .
- Maintained customer satisfaction and responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Lecturer in English
Public School
05.2019 - 04.2020
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Graded and evaluated student assignments, papers and course work.
Assistant Professor
D.A.V. College
07.2018 - 04.2019
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Collaborated with faculty and community stakeholders for program improvement.
- Developed and taught undergraduate as well as postgraduate courses in English department offerings serving major, minor and general students.
Education
Graduate Certificate - Business Management
12.2022
Master Of Arts - English Language And Literature
05.2018
Bachelor Of Arts - Humanities
05.2016
Skills
- Fluent in English
- Punctual and Dependable
- MS Office
- Call Documentation
- Compiling Data
- Planning and coordination
- Written Communication
Timeline
Receptionist - Your Elegant Nails & Spa
01.2022 - 08.2022
Customer Service Representative - Parminder Gift Centre
05.2020 - 04.2021
Lecturer in English - Public School
05.2019 - 04.2020
Assistant Professor - D.A.V. College
07.2018 - 04.2019
Fanshawe College - Graduate Certificate, Business Management
Guru Nanak Dev University - Master Of Arts, English Language And Literature
Guru Nanak Dev University - Bachelor Of Arts, Humanities
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