Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Sukhmanjot Kaur

Windsor,ON

Summary

Organized and proactive receptionist with expertise in front desk operations and office administration. Committed to maintaining a welcoming environment while ensuring efficient scheduling and inventory management. Detail-oriented professional with strong customer service skills in dental office administration. Experienced in managing front desk operations and enhancing patient satisfaction through effective communication and problem-solving.

Overview

3
3
years of professional experience

Work History

Intern

Oxford College
Mississauga, Ontario
12.2024 - Current
  • Prepared reports summarizing project progress and results for management review.
  • Assisted in the maintenance of dental equipment and supplies inventory.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
  • Managed front desk operations including scheduling appointments, collecting payments.

Team Leader

Tim Hortan
Windsor, Ontario
05.2023 - 11.2025
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Established clear expectations for employees, providing guidance when needed.

Receptionist

Bramalea City Centre
Brampton, Ontario
11.2023 - 12.2024
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted visitors and provided them with assistance.
  • Monitored office supplies inventory and placed orders when necessary.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

Dental Office Administration

Oxford College of Arts
Mississauga, ON
12-2025

High School Diploma -

St. Clair College of Applied Arts And Technology
Windsor, None
10-2024

Skills

  • Customer service
  • Appointment scheduling
  • Office administration
  • Inventory management
  • Equipment maintenance
  • Project management
  • Data entry
  • Scheduling
  • Quality control
  • Data management
  • Microsoft Office Suite
  • Administrative support
  • Strong academic record

Affiliations

  • Good at Basketball

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional

Timeline

Intern

Oxford College
12.2024 - Current

Receptionist

Bramalea City Centre
11.2023 - 12.2024

Team Leader

Tim Hortan
05.2023 - 11.2025

Dental Office Administration

Oxford College of Arts

High School Diploma -

St. Clair College of Applied Arts And Technology

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Sukhmanjot Kaur