Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dental Receptionist
Springdale Dental Centre
10.2023 - Current
Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
Addressed patient inquiries and concerns with empathy and professionalism, fostering trust and loyalty.
Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
Managed office bookkeeping with insurance billing and patient payments.
General Laborer
Give and Go Foods
08.2024 - 10.2024
Assisted team members with tasks that require group effort.
Performed general housekeeping and cleaning tasks.
Performed quality checks on products and materials to identify any defects.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved worksite safety by consistently adhering to established protocols and regulations.
Completed tasks efficiently for timely project completion within set deadlines.
Receptionist
Ashby Grove Barbershop
06.2023 - 09.2024
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Scheduled office meetings and client appointments for staff teams.
Tracked important information in spreadsheets and ran reports or generated graphs using data.
Education
Associate of Arts - Supply Chain And Operations Management
St. Clair College of Applied Arts And Technology
Windsor, ON
08-2024
Skills
Patient documentation
Maintaining cleanliness
Punctual and Reliable
Patient Services
Dental staff support
Front Office Management
Billing Procedures
Records Management
English Fluency
Mail Sorting and Distribution
Appointment confirmation
Dental Terminology
Customer Service
Time Management
Languages
English
Native or Bilingual
Certification
Certified Receptionist , Ashby grove - Job Letter
Playing Basketball
"Last year, I volunteered at a local community center that was organizing a basketball event for children from underserved neighborhoods. The goal of the event was to promote physical activity, teamwork, and social interaction among the kids."
: "As a volunteer, I was responsible for organizing basketball drills, teaching the children basic basketball techniques, and managing the flow of activities to ensure everything ran smoothly. I also helped coordinate the teams for a mini-tournament we were holding at the end of the day."
: "To ensure the kids were engaged and enjoying themselves, I designed fun and interactive drills that catered to different skill levels. I communicated regularly with the other volunteers to keep things organized and made sure every child had an opportunity to participate, regardless of their experience. When we were short on players for the final game, I stepped in to keep the game going, making sure the kids stayed excited and motivated."
: "The event was a huge success. We had over 40 kids attend, and the community center received positive feedback from both the children and their parents. Many of the kids expressed how much fun they had and that they learned new skills. As a result, the community center decided to make the basketball event a recurring program, and I was invited back to help organize the next one."
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemote
Important To Me
Work-life balanceCompany CultureHealthcare benefitsFlexible work hoursCareer advancement4-day work weekPersonal development programs
Software
Dentrix
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.