Sukhmanjeet Brar
Langley
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Walia Law Group
10.2024 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sending Trial letters and discovery letters to clients and reminding them about IME and XFDs
- Organizing client files accordingly and updating their data summary
Operations Specialist
Skip The Dishes
01.2021 - 09.2024
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively. worked in multiple markets - NZ,UK,CA,AU,IE
Member Service Counselor
CAA Manitoba
10.2022 - 07.2024
- Crosstrained in various aspects of the business, increasing versatility as a Member Service Counselor.
- Maintained strong relationships with both internal departments and external partners for seamless service delivery to members.
- Enhanced member satisfaction by addressing inquiries and resolving issues in a timely manner.
- Streamlined processes within the department for improved workflow efficiency and productivity.
Administrative Assistant
Roo Construction
08.2021 - 12.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Arranging Trades for commercial and residential projects
- Managed filing system, entered data and completed other clerical tasks.
Education
Certificate - Legal Assistant
Camosun College
Victoria12-2025
Post-Graduate Certificate - Operations Management
British Columbia Institute of Technology
Burnaby, BC07-2020
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Mail handling
- Document scanning and digitization
- Client relations
- Scheduling appointments
- Call handling
- Customer service
- Data entry
- Decision-making
- Database administration
- Inventory management
- Operations management
- Administrative support
- Document editing
- MS office proficient
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Receptionist Administrator
Walia Law Group
10.2024 - Current
Member Service Counselor
CAA Manitoba
10.2022 - 07.2024
Administrative Assistant
Roo Construction
08.2021 - 12.2021
Operations Specialist
Skip The Dishes
01.2021 - 09.2024
Certificate - Legal Assistant
Camosun College
Post-Graduate Certificate - Operations Management
British Columbia Institute of Technology
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