Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sukhmani Walia

Brampton,ON

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Grocery Supervisor

Chalo Freshco
07.2022 - Current
  • Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Seasonal Associate

Amazon
12.2021 - 03.2022
  • Worked safely around moving machinery.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Team Member

Tim Hortons
05.2021 - 12.2021
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.

Education

High School Diploma -

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
04.2025

High School Diploma -

Fleming College
Peterborough, ON
04.2020

Skills

  • Inventory Management
  • Process and procedure development
  • Expense Tracking
  • Basic Mathematics
  • Employee Training
  • Superior Work Ethics
  • Complaint Handling
  • Customer Service Management
  • Customer Satisfaction

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Grocery Supervisor

Chalo Freshco
07.2022 - Current

Seasonal Associate

Amazon
12.2021 - 03.2022

Team Member

Tim Hortons
05.2021 - 12.2021

High School Diploma -

Sheridan College Institute of Technology And Advanced Learning

High School Diploma -

Fleming College

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Sukhmani Walia