Sukhmani Kalra
Pickering
Summary
Dynamic and results-oriented professional with a proven track record at MJR Capital Services. Excelled in reducing outstanding debt and enhancing customer satisfaction through exceptional service and financial advising. Demonstrated expertise in relationship building and time management, achieving efficient resolutions and fostering client trust. Skilled in both debt management and hospitality, showcasing a versatile skill set.
Overview
2
2
years of professional experience
Work History
Financial Advisor
MJR Capital Services
02.2024 - Current
- Maintained confidentiality of all debtor information, ensuring data protection in compliance with company policies and legal standards.
- Reduced outstanding debt by consistently reaching out to delinquent account holders and establishing payment arrangements.
- Streamlined workflow by implementing efficient time management techniques, prioritizing tasks, and meeting deadlines.
- Achieved successful resolutions for clients by actively listening to debtor issues and offering flexible repayment options within company guidelines.
- Utilized advanced negotiation skills to secure favorable settlements for both clients and debtors in a timely manner.
Server
Jack Astor's Bar & Grill
06.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Jack Astor's Bar & Grill
01.2024 - 09.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
Graduate Diploma - Project Management
Georgian College
Barrie, None05-2023
Master of Science - Microbiology
Sharda University
Noida, India05-2021
Bachelor of Science - Biotechnology
Chandigarh University
Gharuan Punjab, India05-2019
Skills
- Relationship building and management
- Debt management
- Financial advising
- Skip tracing
- Exceptional customer service
- Hospitality service expertise
- Professional appearance
- Time management
- Highly motivated
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Financial Advisor
MJR Capital Services
02.2024 - Current
Line Cook
Jack Astor's Bar & Grill
01.2024 - 09.2024
Server
Jack Astor's Bar & Grill
06.2023 - 12.2024
Graduate Diploma - Project Management
Georgian College
Master of Science - Microbiology
Sharda University
Bachelor of Science - Biotechnology
Chandigarh University
Similar Profiles
KADIA STEWARTKADIA STEWART
Client Services Representative at Mjr Capital ServicesClient Services Representative at Mjr Capital Services
Parampreet KaurParampreet Kaur
Data Analyst at MJR Capital Services Inc.Data Analyst at MJR Capital Services Inc.
Manmeet SinghManmeet Singh
Junior Collector at MJR Capital ServicesJunior Collector at MJR Capital Services