Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sukhmandeep Kaur Sandhu

Brampton,ON

Summary

Highly skilled and experienced Customer Service Representative with a strong background in sales, hospitality, and customer service. Proven ability to effectively communicate and provide exceptional service to customers. Demonstrated expertise in Microsoft Office and computer skills. Adept at working in a team and thriving in fast-paced environments. Possess strong leadership qualities and the ability to work well under pressure. Currently pursuing a Diploma of Computer Engineering Technician to further enhance technical skills. Committed to continuous learning and personal development. Seeking opportunities to apply skills and contribute to a dynamic and customer-focused organization.

Overview

2
2
years of professional experience

Work History

Sales Ambassador

City Sightseeing
09.2023 - 10.2023
  • A Sales Ambassador at City Sightseeing, I played a key role in promoting and selling tour packages to customers
  • Utilized strong communication and interpersonal skills to engage with customers and provide information about the tours and attractions
  • Also handled customer inquiries, resolved any issues, and ensured customer satisfaction
  • Additionally, Collaborated with the sales team to meet sales targets and contribute to the overall success of the company
  • Through friendly and professional approach, created a positive customer experience and increased sales.

Team Member

Tim Hortons
06.2022 - 12.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Warehouse Worker

Walmart
01.2022 - 05.2022
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Education

Diploma - Computer Engineering Technician

Pures College of Applied Arts And Technology
Scarborough,ON
09.2025

High School Diploma -

Baba Farid Public School
Faridkot, Punjab, India
06.2022

Skills

  • Customer Service
  • Sales
  • Hospitality
  • Communication
  • Microsoft Office
  • Teamwork
  • Problem-solving
  • Leadership

Timeline

Sales Ambassador

City Sightseeing
09.2023 - 10.2023

Team Member

Tim Hortons
06.2022 - 12.2022

Warehouse Worker

Walmart
01.2022 - 05.2022

Diploma - Computer Engineering Technician

Pures College of Applied Arts And Technology

High School Diploma -

Baba Farid Public School
Sukhmandeep Kaur Sandhu