Sukhmandeep Kaur Gill
Surrey,BC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Supervisor
krispy kreme
Delta, BC
10.2021 - Current
- Facilitated team-building activities among staff members on a regular basis.
- Monitored employee performance and provided feedback.
- Ordered material supplies, verified delivery accuracy and transported items to designated locations.
- Assigned work and monitored performance of project personnel.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality and conformance.
- Analyzed business performance data and forecasted business results for upper management.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Pharmacy Assistant(Volunteer)
shopper
Vancouver, BC
06.2022 - 07.2022
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Delivered quality care to customers through close collaboration with pharmacist.
- Answered telephone calls promptly and courteously while responding to customer inquiries or complaints.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associate of Arts - associate of arts
University Canada West
Vancouver, BC07.2023
Tally Course - Computer
Rishi Institute
India05.2020
Skills
- Customer Service
- Policy Administration
- Budget Management
- Schedule Management
- Decision-Making
- Shift Scheduling
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Pharmacy Assistant(Volunteer)
shopper
06.2022 - 07.2022
Supervisor
krispy kreme
10.2021 - Current
Associate of Arts - associate of arts
University Canada West
Tally Course - Computer
Rishi Institute
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