SUKHMANDEEP KAUR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Chevron
06.2022 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Kitchen Crew Trainer
McDonald's
03.2022 - 04.2022
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Designed and delivered web-based, self-directed learning materials.
Crew Member
McDonald's
01.2022 - 03.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Claims Representative
BrokerLink
10.2021 - 01.2022
- Analyzed and addressed escalated claims to resolve issues quickly.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
Education
Diploma - Business Administration
Red Deer Polytechnic
Red Deer, AB04.2024
Skills
- Data Entry
- Call Management
- Appointment Scheduling
- Report Generation
- Product Knowledge
- Client Relations
- Problem-Solving Abilities
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Customer Service Representative
Chevron
06.2022 - 10.2023
Kitchen Crew Trainer
McDonald's
03.2022 - 04.2022
Crew Member
McDonald's
01.2022 - 03.2022
Claims Representative
BrokerLink
10.2021 - 01.2022
Diploma - Business Administration
Red Deer Polytechnic
Similar Profiles
Pawanjot SinghPawanjot Singh
Assistant Store Manager at ChevronAssistant Store Manager at Chevron
Juan Monjaraz ServinJuan Monjaraz Servin
Sales Associate at ChevronSales Associate at Chevron
Borui LiuBorui Liu
Flow Measurement Database Coordinator at ChevronFlow Measurement Database Coordinator at Chevron
James BoltonJames Bolton
Cashier at ChevronCashier at Chevron
Kyra FieldsKyra Fields
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go