Sukhman Singh
Brampton,ON
Summary
Proven leader and effective supervisor with extensive experience at ONroute, where I enhanced operational efficiency and customer satisfaction. Skilled in shift planning and staff supervision, I excel in team leadership and performance management. My proactive approach in training and coordinating staff significantly improved service quality, showcasing my commitment to excellence and strong multitasking abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Starbucks Shift Supervisor
ONroute
08.2023 - Current
- Coordinated team activities to maintain efficient workflow and productivity during shifts.
- Improved operational efficiency by implementing effective scheduling practices.
- Trained new team members on company policies and procedures for seamless integration.
- Enhanced customer satisfaction with prompt resolution of service issues.
- Managed inventory levels to prevent stock shortages and overages.
- Trained new employees and delegated daily tasks and responsibilities.
Crew Member
ONroute
05.2022 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Georgian@ilac
Toronto, ON08-2023
Skills
- Team leadership
- Shift planning
- Staff supervision
- Performance management
- Customer interaction
- Shift coordination
- Customer satisfaction
Certification
- [servsafe]
Timeline
Starbucks Shift Supervisor
ONroute
08.2023 - Current
Crew Member
ONroute
05.2022 - 07.2023
High School Diploma -
Georgian@ilac
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