Sukhman Kaur Brar
Brampton,Canada
Summary
Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Circle K
06.2024 - Current
- Handled Amazon Parcel Returns (Generate Labels, Packaging of return products)
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Clarion
06.2023 - 12.2023
- Resolved guest inquiries and complaints promptly.
- Coordinated services for smooth operations.
- Promoted amenities to enhance guest experience
Intern (Sales and Marketing)
Aashman Foundation
11.2020 - 03.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
College Graduate Certificate - Global Business Management
Humber College Canada
01.2025
Undergraduate: Bachelor’s - Business Administration
Chandigarh University
01.2023
Skills
- Inventory Management
- Handheld Barcode Scanners
- Close attention to detail
- Issue Resolution
Certification
- Fundamentals in Digital Marketing
- Internship in Sales and Marketing
- Microsoft Skills
Availability
Wednesday, Friday, Saturday, Sunday
Timeline
Customer Service Representative
Circle K
06.2024 - Current
Customer Service Representative
Clarion
06.2023 - 12.2023
Intern (Sales and Marketing)
Aashman Foundation
11.2020 - 03.2021
Undergraduate: Bachelor’s - Business Administration
Chandigarh University
College Graduate Certificate - Global Business Management
Humber College Canada
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