Summary
Overview
Work History
Education
Skills
Languages
Timeline
SUKHMAN KAUR

SUKHMAN KAUR

ZWILLING WORKER
Markham,ON

Summary

Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled in developing and maintaining documentation systems, managing calendars, and preparing reports. Knowledgeable in project management principles, business processes, and customer service.

Overview

3
3
years of professional experience

Work History

Logistics Coordinator

Zwilling J.A. Henckels
12.2022 - Current
  • Conducted investigations to resolve issues related to inventory and all other outbound activities
  • Monitored outbound freight operations to establish timely delivery of packages
  • Maintained excellent working relationships with co-workers by efficiently responding to inquiries and complaints
  • Managed inventory levels to verify availability of stock for customer orders
  • Selected, trained and developed logistics personnel to achieve high-performing teams.

Self Publisher

kindle
01.2025 - Current

Creative writing & poetic form (free verse, sonnet, haiku, narrative, experimental)

Manuscript editing & critique

Workshop leadership & mentoring

Public readings & literary events

Submissions & publishing process

Knowledge of literary journals and markets

Excellent communication and collaboration

A.R. Clerk

Zwilling J.A. Henckles
06.2025 - 07.2025
  • Developed credit policies and procedures to mitigate risk while maintaining positive customer relationships.
  • Trained new employees on company-specific A/R processes, contributing to a smooth transition into their roles.
  • Created detailed aging reports for management review, highlighting potential areas of concern or focus.
  • Maintained accurate records, ensuring proper documentation for audits and financial reviews.
  • Prepared bank deposits, ensuring timely posting of cash receipts to appropriate accounts.

Sales Coordinator

ZWILLING
09.2022 - 05.2025
  • Restocked and organized merchandise in front lanes
  • Resolved escalated customer disputes with special actions such as discounts
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
  • Managed staffing levels to provide optimal support for cash register operations
  • Trained team members on cash register operation and cash handling.

Education

General Business -

Niagara college
04.2024
General business courses cover a wide range of topics related to Operations Management, Human Resource Management, International Business, Supply Chain Management, Business Analytics, Managerial Accounting and more.

Skills

  • Microsoft Excel
  • Advanced SAP training
  • Freight Operations
  • Report Preparation
  • Active Listening
  • Problem-Solving Ability
  • Conflict Resolution
  • Typing Proficiency
  • Critical Thinking
  • Multilingual (English, Hindi, Punjabi)
  • Data Evaluation
  • Sales inventory management
  • Customer issue resolution
  • Proficient in accounting software
  • Master data project management
  • Analytical skills
  • Data evaluation
  • Advanced Microsoft Outlook

Languages

English
Hindi
Punjabi

Timeline

A.R. Clerk - Zwilling J.A. Henckles
06.2025 - 07.2025
Self Publisher - kindle
01.2025 - Current
Logistics Coordinator - Zwilling J.A. Henckels
12.2022 - Current
Sales Coordinator - ZWILLING
09.2022 - 05.2025
Niagara college - General Business,
SUKHMAN KAURZWILLING WORKER