Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SUKHMAN CHAHAL

Edmonton,AB

Summary

Highly organized Front Desk Coordinator with excellent clerical abilities and friendly demeanor. Superior computer skills and workplace focus. Prepared to bring 3 years of relevant experience and proficiency in Microsoft. Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

CHOICE TAX AND ACCOUNTING
01.2024 - Current
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled appointments in computer system.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.

Team Leader

Dairy Queen Grill & Chill
01.2023 - 06.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Hotel Front Desk Clerk

FAIRFIELD INN BY MARRIOTT
09.2022 - 02.2023
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Resolved service-related problems and documented actions in system.
  • Collected room deposits, fees, and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Trained staff to provide excellent customer service, apply best practices and comply with procedures.

Education

BBA - Accounting And Finance

NorQuest College
Edmonton, AB
04.2024

Skills

  • Office Administration
  • Word Processing
  • Effective Planning
  • End-of-day reporting
  • Phone call direction
  • Scheduling appointments
  • Data Entry
  • Administrative Skills
  • Time Management
  • Basic accounting

Languages

English
Full Professional

Timeline

Front Desk Receptionist

CHOICE TAX AND ACCOUNTING
01.2024 - Current

Team Leader

Dairy Queen Grill & Chill
01.2023 - 06.2024

Hotel Front Desk Clerk

FAIRFIELD INN BY MARRIOTT
09.2022 - 02.2023

BBA - Accounting And Finance

NorQuest College
SUKHMAN CHAHAL